Student loans
Federal Student Loans Council student loans complaints
Consumers have filed 10 complaints about Federal Student Loans Council's student loans. See the whole Federal Student Loans Council record.
Federal Student Loans Council against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Federal Student Loans Council | 0 | - | - |
Latest Federal Student Loans Council student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 14, 2025 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | No timely reply |
| Mar 24, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Apr 15, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Jan 18, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Jan 15, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Jan 1, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jul 17, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 19, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 21, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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