Mortgage company · complaint record
Filo Mortgage complaints
Filed under Filo Mortgage, L.L.C.
Consumers have filed 16 complaints about Filo Mortgage since 2020, none in the last 12 months. It answered 100% on time and closed 6% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 6%
- Last 30 days
- 0
- Rank
- -
Since September 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 24, 2025
Filo Mortgage complaints by month
The busiest month was March 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Filo Mortgage answered all time
- Closed with monetary relief16.2%
- Closed with explanation1593.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Filo Mortgage complaints are about
Top Filo Mortgage problems
Where Filo Mortgage complaints come from
Most complaints: Arizona (2), Illinois (2), Florida (2), Virginia (2), Washington (1).
Filo Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Filo MortgageMortgages | - | 0 | - |
Compare side by side: Filo Mortgage vs Midwest Loan Services · Filo Mortgage vs Truhome Solutions · Filo Mortgage vs NEXA Mortgage · Filo Mortgage vs Hilltop
What people say about Filo Mortgage
All experiencesNo experiences with Filo Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Filo Mortgage complaints
Full logQuestions about Filo Mortgage
How many complaints does Filo Mortgage have?
Filo Mortgage has 16 complaints on record since September 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Filo Mortgage respond to complaints?
Yes. Filo Mortgage answered 100% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Filo Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (7), closing on a mortgage (7), improper use of your report (2).
Is Filo Mortgage legit?
Filo Mortgage is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Filo Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Filo Mortgage?
Complain to Filo Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Filo Mortgage complaints come from?
Most come from Arizona (2), Illinois (2), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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