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First Consumers Financial complaints

Consumers have filed 13 complaints about First Consumers Financial since 2017, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
13

Since June 2017

Last 12 months
2

new vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
0

Newest: Mar 1, 2026

Rank
#342 of 566

Most complained-about credit bureaus & report companies

First Consumers Financial complaints by month

The busiest month was January 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How First Consumers Financial answered all time

  • Closed with non-monetary relief17.7%
  • Closed with explanation1292.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What First Consumers Financial complaints are about

  • Credit reporting538%
  • Debt collection431%
  • Payday & personal loans215%
  • Auto loans & leases215%

Top First Consumers Financial problems

Inside "Incorrect information on your report"

  • Account status incorrect 4
  • Old information reappears or never goes away 1

Where First Consumers Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Louisiana (8), Mississippi (2), Tennessee (1), Michigan (1).

First Consumers Financial compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Apple FinancingCredit reporting5728-10%100%0%C
2Nav TechnologiesCredit reporting55280%100%0%C
3Opportunity FundCredit reporting5127+35%100%0%C
4Heritage Financial GroupCredit reporting027+145%74.1%0%F
5Informative ResearchCredit reporting6026-24%100%0%C
6Pennsylvania Housing Finance AgencyCredit reporting5625-4%100%0%C
7King of Credit FinancialCredit reporting1025+4%0%0%F
8First Consumers FinancialCredit reporting-2new100%0%-

Compare side by side: First Consumers Financial vs Apple Financing · First Consumers Financial vs Nav Technologies · First Consumers Financial vs Opportunity Fund · First Consumers Financial vs Heritage Financial Group

What people say about First Consumers Financial

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Latest First Consumers Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 1, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayLAExplainedYes
Dec 26, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingMSExplainedYes
Jan 23, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectLAExplainedYes
Jan 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Apr 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Jan 27, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes
Oct 31, 2023Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Jul 24, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldLAExplainedYes
Apr 6, 2023Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
May 16, 2020Payday & personal loansIncorrect information on your reportAccount status incorrectMIExplainedYes
Feb 3, 2020Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep trying-ExplainedYes
May 4, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedNo

Questions about First Consumers Financial

How many complaints does First Consumers Financial have?

First Consumers Financial has 13 complaints on record since June 2017, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does First Consumers Financial respond to complaints?

Yes. First Consumers Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with First Consumers Financial?
Is First Consumers Financial legit?

First Consumers Financial is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Consumers Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against First Consumers Financial?

Complain to First Consumers Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most First Consumers Financial complaints come from?

Most come from Louisiana (8), Mississippi (2), Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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