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Complaint log

First Guaranty Mortgage complaint log

The newest complaints about First Guaranty Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXNo timely replyNo
Feb 5, 2026MortgagesTrouble during payment processPayment processMINo timely replyNo
Jan 15, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTXNo timely replyNo
May 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLNo timely replyNo
Oct 24, 2024Credit reportingIncorrect information on your reportAccount status incorrectLANo timely replyNo
Mar 22, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyILNo timely replyNo
Apr 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMDNo timely replyNo
Aug 5, 2022Debt relief & credit repairProblem with customer serviceGAExplainedYes
May 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Apr 13, 2022MortgagesClosing on a mortgageKYExplainedYes
Apr 6, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Jan 14, 2022MortgagesStruggling to pay mortgageNCExplainedYes
Oct 25, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jun 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
May 20, 2021MortgagesTrouble during payment processNJExplainedYes
May 3, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Apr 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMAExplainedYes
Mar 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backYes
Feb 22, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backYes
Jan 31, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageRIExplainedYes
Nov 18, 2020MortgagesClosing on a mortgageCAMoney backYes
Oct 12, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Sep 21, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Sep 14, 2020MortgagesImproper use of your reportReporting company used your report improperlyGAMoney backYes
Apr 14, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backYes
Oct 11, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCOMoney backYes
Mar 8, 2019Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyLAExplainedYes
Jan 2, 2019Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Jan 2, 2019MortgagesStruggling to pay mortgageVAExplainedYes
Dec 21, 2018Credit reportingProblem with fraud alerts or security freezesLAExplainedYes
Dec 19, 2018Debt relief & credit repairFraud or scamLAExplainedYes
Nov 30, 2018MortgagesStruggling to pay mortgageNJExplainedYes
Nov 18, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Sep 7, 2018MortgagesTrouble during payment processMAExplainedYes
Jul 23, 2018MortgagesTrouble during payment processGAExplainedYes
Jul 9, 2018MortgagesClosing on a mortgageFLExplainedYes
Apr 5, 2018MortgagesStruggling to pay mortgageILExplainedYes
Mar 8, 2018MortgagesStruggling to pay mortgageILExplainedYes
Feb 27, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Feb 9, 2018MortgagesTrouble during payment processCOExplainedYes
Jan 8, 2018MortgagesTrouble during payment processOHExplainedYes
Oct 12, 2017MortgagesClosing on a mortgageTXExplainedYes
Sep 29, 2017MortgagesStruggling to pay mortgageGAExplainedYes
Sep 18, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Aug 18, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Jul 5, 2017MortgagesClosing on a mortgageFLExplainedYes
Jun 29, 2017MortgagesClosing on a mortgageTNExplainedYes
Jun 16, 2017MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jun 15, 2017MortgagesClosing on a mortgageTNExplainedYes
Jun 15, 2017MortgagesStruggling to pay mortgageNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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