Complaint log
First Merchants complaint log
The newest complaints about First Merchants, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 3, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jun 21, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 18, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Jun 11, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 9, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 20, 2025 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Feb 20, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Feb 17, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 11, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jan 31, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jan 18, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jan 14, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jan 10, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Jan 8, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 31, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Dec 5, 2024 | Bank accounts | Managing an accountBanking errors | Explained |
| Dec 1, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 8, 2024 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Nov 1, 2024 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 26, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 24, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 3, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 6, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 3, 2024 | Bank accounts | Problem caused by your funds being lowLate or other fees | Explained |
| Aug 3, 2024 | Bank accounts | Closing an accountFees charged for closing account | Explained |
| Aug 2, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jul 30, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 24, 2024 | Bank accounts | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 5, 2024 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Apr 26, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 9, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
| Mar 15, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 15, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 21, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 8, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 17, 2023 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Nov 8, 2023 | Bank accounts | Closing an accountCan't close your account | Explained |
| Oct 24, 2023 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 19, 2023 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 10, 2023 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 18, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 12, 2023 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Aug 10, 2023 | Bank accounts | Managing an accountFee problem | Money back |
| Aug 7, 2023 | Bank accounts | Closing an accountFees charged for closing account | Explained |
| Aug 1, 2023 | Mortgages | Trouble during payment process | Money back |
| Jul 21, 2023 | Mortgages | Trouble during payment process | Explained |
| Jul 8, 2023 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Jun 30, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 13, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 11, 2023 | Mortgages | Closing on a mortgage | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works