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Complaint log

First Merchants complaint log

The newest complaints about First Merchants, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 28, 2023MortgagesTrouble during payment processOHExplainedYes
Apr 28, 2023MortgagesTrouble during payment processOHExplainedYes
Apr 11, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Feb 1, 2023Bank accountsManaging an accountFunds not handled or disbursed as instructedMIMoney backYes
Jan 26, 2023Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Jan 21, 2023Bank accountsManaging an accountProblem accessing accountILExplainedYes
Jan 20, 2023MortgagesTrouble during payment processMIExplainedYes
Jan 19, 2023Bank accountsManaging an accountCashing a checkILExplainedYes
Jan 3, 2023Bank accountsClosing an accountCan't close your accountOHMoney backYes
Dec 23, 2022Bank accountsClosing an accountFees charged for closing accountMIMoney backYes
Dec 3, 2022Bank accountsManaging an accountBanking errorsILExplainedYes
Nov 9, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedINExplainedYes
Nov 6, 2022MortgagesTrouble during payment processMIFixedYes
Nov 1, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedILFixedYes
Oct 24, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursINFixedYes
Oct 6, 2022MortgagesIncorrect information on your reportAccount status incorrectOHFixedYes
Sep 21, 2022MortgagesTrouble during payment processMIFixedYes
Sep 12, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Sep 12, 2022Money transfers & appsFraud or scamINExplainedYes
Aug 24, 2022Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Aug 23, 2022Money transfers & appsProblem with customer serviceILExplainedYes
Jun 17, 2022Bank accountsClosing an accountCan't close your accountILFixedYes
Jun 17, 2022Bank accountsClosing an accountCan't close your accountILFixedYes
Apr 11, 2022Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Apr 6, 2022Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Apr 2, 2022Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Mar 31, 2022Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Mar 30, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Mar 21, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Feb 10, 2022Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Feb 10, 2022Bank accountsManaging an accountFee problemINFixedYes
Dec 21, 2021Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
Oct 20, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Sep 21, 2021Bank accountsManaging an accountCashing a checkINExplainedYes
Sep 15, 2021Bank accountsIncorrect information on your reportPublic record information inaccurateILExplainedYes
Sep 8, 2021Bank accountsManaging an accountFee problemINExplainedYes
Sep 3, 2021Bank accountsClosing an accountCan't close your accountILExplainedYes
Sep 3, 2021Bank accountsClosing an accountCan't close your accountILExplainedYes
Jul 2, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMNExplainedYes
Jun 24, 2021Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Jun 24, 2021MortgagesTrouble during payment processINExplainedYes
Jun 10, 2021Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
May 11, 2021Bank accountsClosing an accountCan't close your accountILExplainedYes
Apr 13, 2021Bank accountsManaging an accountProblem accessing account-ExplainedYes
Mar 10, 2021MortgagesTrouble during payment processMIExplainedYes
Feb 15, 2021Bank accountsManaging an accountBanking errorsILExplainedYes
Feb 14, 2021MortgagesTrouble during payment processMIExplainedYes
Dec 29, 2020Bank accountsManaging an accountDeposits and withdrawals-ExplainedYes
Dec 22, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructed-ExplainedYes
Nov 14, 2020Bank accountsClosing an accountCan't close your accountMIMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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