Mortgage company · complaint record
First Mortgage Solutions complaints
Consumers have filed 10 complaints about First Mortgage Solutions since 2013, none in the last 12 months. It answered 100% on time and closed 10% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- -
Since March 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 22, 2022
First Mortgage Solutions complaints by month
The busiest month was March 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Mortgage Solutions answered all time
- Closed with monetary relief110%
- Closed with explanation990%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top First Mortgage Solutions problems
Where First Mortgage Solutions complaints come from
Most complaints: Texas (3), Missouri (2), North Carolina (2), South Carolina (1), California (1).
First Mortgage Solutions compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Mortgage SolutionsMortgages | - | 0 | - |
Compare side by side: First Mortgage Solutions vs Midwest Loan Services · First Mortgage Solutions vs Truhome Solutions · First Mortgage Solutions vs NEXA Mortgage · First Mortgage Solutions vs Hilltop
What people say about First Mortgage Solutions
All experiencesNo experiences with First Mortgage Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Mortgage Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jul 1, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 27, 2021 | Mortgages | Closing on a mortgage | Explained |
| Apr 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Mar 18, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 12, 2021 | Mortgages | Closing on a mortgage | Explained |
| Apr 13, 2017 | Mortgages | Credit decision / Underwriting | Explained |
| Jul 17, 2014 | Mortgages | Application, originator, mortgage broker | Money back |
| Mar 1, 2013 | Mortgages | Settlement process and costs | Explained |
Questions about First Mortgage Solutions
How many complaints does First Mortgage Solutions have?
First Mortgage Solutions has 10 complaints on record since March 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does First Mortgage Solutions respond to complaints?
Yes. First Mortgage Solutions answered 100% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Mortgage Solutions?
The most common problems are closing on a mortgage (4), applying for a mortgage or refinancing an existing mortgage (3), settlement process and costs (1).
Is First Mortgage Solutions legit?
First Mortgage Solutions is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Mortgage Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Mortgage Solutions?
Complain to First Mortgage Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Mortgage Solutions complaints come from?
Most come from Texas (3), Missouri (2), North Carolina (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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