Debt collector · complaint record
Cascade Capital complaints
Filed under Cascade Capital, LLC
Consumers have filed 408 complaints about Cascade Capital since 2013, 75 of them in the last 12 months (+32% on the year before). It answered 60% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 408
- Last 12 months
- 75
- Answered on time
- 60%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #251 of 1,963
Since November 2013
+32% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 27, 2026
Most complained-about debt collectors
Cascade Capital complaints by month
The busiest month was July 2026 (11 complaints). Complaints in the last 12 months are up 32% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cascade Capital answered last 12 months
- Closed with explanation6384%
- In progress79.3%
- Untimely response56.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4560% on time
- Relief for customers0/400% closed with relief
- Complaint trend7/15+32% vs last year
What Cascade Capital complaints are about
Top Cascade Capital problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 79
- Debt was paid 58
- Debt was result of identity theft 15
- Debt was already discharged in bankruptcy and is no longer owed 6
Where Cascade Capital complaints come from
Most complaints: Texas (69), Florida (54), Georgia (49), Virginia (26), Tennessee (21).
Cascade Capital compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Clark County Collection ServiceDebt collection | 56 | 77 | C |
| 2 | R & B Corporation of VirginiaDebt collection | 49 | 76 | D |
| 3 | International Computer SystemsDebt collection | 12 | 76 | F |
| 4 | Viking Client ServicesDebt collection | 73 | 75 | B |
| 5 | First National Collection BureauDebt collection | 46 | 75 | D |
| 6 | Cascade CapitalDebt collection | 7 | 75 | F |
| 7 | Complete Credit SolutionsDebt collection | 55 | 74 | C |
| 8 | Sunset ManagementDebt collection | 53 | 74 | C |
Compare side by side: Cascade Capital vs Clark County Collection Service · Cascade Capital vs R & B Corporation of Virginia · Cascade Capital vs International Computer Systems · Cascade Capital vs Viking Client Services
What people say about Cascade Capital
All experiencesNo experiences with Cascade Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cascade Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | In progress |
| Oct 13, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | In progress |
| Oct 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 7, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 5, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | In progress |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Sep 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Questions about Cascade Capital
How many complaints does Cascade Capital have?
Cascade Capital has 408 complaints on record since November 2013, including 75 in the last 12 months and 1 in the last 30 days. That makes it number 555 of every company by complaints this year.
Does Cascade Capital respond to complaints?
Yes. Cascade Capital answered 60% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 7/100 (grade F).
What do people complain about most with Cascade Capital?
The most common problems are attempts to collect debt not owed (158), written notification about debt (66), false statements or representation (29).
Is Cascade Capital legit?
Cascade Capital is a real company with a public complaint record: consumers have complained about it 408 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cascade Capital legit? for the signals, red flags and how to protect yourself.
Are complaints about Cascade Capital going up or down?
Up. There were 75 complaints in the last 12 months against 57 in the 12 before (+32%). See every month.
How do I file a complaint against Cascade Capital?
Complain to Cascade Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cascade Capital complaints come from?
Most come from Texas (69), Florida (54), Georgia (49). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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