Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Bank accounts

First Niagara Financial Group bank accounts complaints

Consumers have filed 293 complaints about First Niagara Financial Group's bank accounts. See the whole First Niagara Financial Group record.

First Niagara Financial Group against other banks & credit unions

#Company12 monthsChangeOn timeReliefAll time
1Wells Fargo10,017+26%100%18%63,467
2JPMorgan Chase9,525+11%100%14%59,224
3Bank of America9,008+44%99.3%42%61,514
4Chime8,327+80%99.9%9%20,914
5Capital One4,339-43%100%7%23,879
6Block (Cash App)3,838+18%99.3%0%9,390
7Citibank3,800+11%100%35%25,575
8Navy Federal Credit Union3,599-66%100%33%22,207
9U.S. Bank2,560+49%100%19%15,963
10Truist2,365+33%99.9%11%10,420
11SoFi2,324+26%100%8%5,234
12PNC Bank2,243+48%100%14%15,615
13First Niagara Financial Group0new--293

Every bank ranked

Latest First Niagara Financial Group bank accounts complaints

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Oct 4, 2016Bank accountsDeposits and withdrawalsPAExplainedYes
Sep 16, 2016Bank accountsUsing a debit or ATM cardNYMoney backYes
Aug 27, 2016Bank accountsProblems caused by my funds being lowAZExplainedYes
Aug 25, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
Aug 23, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Aug 16, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
Aug 12, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
Aug 8, 2016Bank accountsMaking/receiving payments, sending moneyNJClosedYes
Jul 27, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Jul 19, 2016Bank accountsDeposits and withdrawalsNYExplainedYes
Jul 14, 2016Bank accountsDeposits and withdrawalsNYExplainedYes
Jul 1, 2016Bank accountsDeposits and withdrawalsPAExplainedYes
Jun 20, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Jun 16, 2016Bank accountsDeposits and withdrawalsNJExplainedYes
Jun 14, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Jun 11, 2016Bank accountsAccount opening, closing, or managementMAExplainedYes
Jun 9, 2016Bank accountsProblems caused by my funds being lowPAExplainedYes
May 27, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
May 27, 2016Bank accountsAccount opening, closing, or managementNYExplainedYes
May 3, 2016Bank accountsDeposits and withdrawalsNYExplainedYes
Apr 27, 2016Bank accountsAccount opening, closing, or managementNYExplainedYes
Apr 14, 2016Bank accountsAccount opening, closing, or managementNJExplainedYes
Apr 12, 2016Bank accountsMaking/receiving payments, sending moneyNYExplainedYes
Apr 5, 2016Bank accountsAccount opening, closing, or managementMEExplainedYes
Mar 23, 2016Bank accountsUsing a debit or ATM cardCTExplainedYes
Mar 21, 2016Bank accountsAccount opening, closing, or managementCTExplainedYes
Mar 19, 2016Bank accountsAccount opening, closing, or managementCTExplainedYes
Mar 15, 2016Bank accountsDeposits and withdrawals-ExplainedYes
Mar 13, 2016Bank accountsUsing a debit or ATM cardNYExplainedYes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about First Niagara Financial Group

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience