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Complaint log

FIS complaint log

The newest complaints about FIS, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Nov 1, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Nov 1, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 1, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognize-ExplainedYes
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyARExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectAZExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMNExplainedYes
Oct 31, 2026Bank accountsManaging an accountBanking errorsWIExplainedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCTExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseUTExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseIDExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyOHExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Oct 29, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNCExplainedYes
Oct 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyOHExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportFLExplainedYes
Oct 29, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 28, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeALExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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