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Complaint log

FIS complaint log

The newest complaints about FIS, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesAZExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesTXExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 28, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeOHExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysGAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWIExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesNJExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 28, 2026Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Oct 28, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNVExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Oct 27, 2026Bank accountsOpening an accountUnable to open an accountNJExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Oct 27, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 27, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Oct 27, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMAExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 27, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 27, 2026Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Oct 27, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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