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Money transfers & apps

FIS money transfers & apps complaints

Consumers have filed 47 complaints about FIS's money transfers & apps, 4 in the last 12 months. FIS answered 100% on time and closed 0% with relief. See the whole FIS record.

FIS against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13FIS (Fidelity National Information Services)4new100%0%47

Every payment company ranked

Latest FIS money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Jul 12, 2026Money transfers & appsFraud or scamNYExplainedYes
Jun 8, 2026Money transfers & appsFraud or scamORExplainedYes
Apr 24, 2026Money transfers & appsFraud or scamILExplainedYes
Mar 19, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Nov 13, 2025Money transfers & appsProblem with customer serviceSCExplainedYes
Aug 26, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Aug 15, 2025Money transfers & appsProblem with customer serviceFLExplainedYes
May 24, 2025Money transfers & appsFraud or scamLAExplainedYes
Feb 17, 2025Money transfers & appsFraud or scamILExplainedYes
Jan 14, 2025Money transfers & appsProblem adding moneyNCExplainedYes
Jan 9, 2025Money transfers & appsFraud or scamGAExplainedYes
Aug 28, 2024Money transfers & appsFraud or scamLAExplainedYes
Feb 7, 2024Money transfers & appsUnexpected or other feesORExplainedYes
Nov 5, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountTXExplainedYes
Jul 2, 2023Money transfers & appsOther transaction problemGAExplainedYes
Oct 12, 2022Money transfers & appsOther service problemDCExplainedYes
Sep 13, 2022Money transfers & appsFraud or scamTNExplainedYes
May 29, 2022Money transfers & appsProblem with customer serviceTXExplainedYes
Mar 16, 2022Money transfers & appsFraud or scamFLExplainedYes
Sep 16, 2021Money transfers & appsOther transaction problemMDExplainedYes
Nov 10, 2020Money transfers & appsWrong amount charged or receivedMOExplainedYes
Oct 25, 2020Money transfers & appsUnexpected or other feesTNExplainedYes
Sep 18, 2020Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedNo
Sep 18, 2019Money transfers & appsFraud or scamCAExplainedYes
Aug 27, 2019Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 25, 2019Money transfers & appsFraud or scamLAExplainedYes
Feb 2, 2019Money transfers & appsMoney was not available when promisedPAExplainedYes
Aug 27, 2018Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 27, 2018Money transfers & appsProblem with customer serviceIDExplainedYes
May 12, 2018Money transfers & appsConfusing or missing disclosuresNEExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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