Flagstar Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Flagstar Bank | 0 | new | - | - | 246 |
Every mortgage company ranked
Latest Flagstar Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 27, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Mar 28, 2018 | Mortgages | Trouble during payment process | MN | Explained | Yes |
| Mar 26, 2018 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| Mar 11, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Jan 4, 2018 | Mortgages | Struggling to pay mortgage | OH | Explained | Yes |
| Nov 22, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Nov 10, 2017 | Mortgages | Incorrect information on your reportAccount status incorrect | NY | Explained | Yes |
| Oct 19, 2017 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Oct 6, 2017 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Oct 4, 2017 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Oct 3, 2017 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Aug 26, 2017 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Aug 24, 2017 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Aug 9, 2017 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Aug 8, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Jul 29, 2017 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jul 19, 2017 | Mortgages | Trouble during payment process | KS | Explained | Yes |
| Jul 7, 2017 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jun 27, 2017 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Jun 20, 2017 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jun 5, 2017 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 30, 2017 | Mortgages | Incorrect information on your reportAccount status incorrect | FL | Explained | Yes |
| May 26, 2017 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| May 25, 2017 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 9, 2017 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| May 8, 2017 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| May 3, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Apr 18, 2017 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Mar 13, 2017 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Feb 22, 2017 | Mortgages | Loan servicing, payments, escrow account | LA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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