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Mortgages

Flagstar Bank mortgages complaints

Consumers have filed 3,757 complaints about Flagstar Bank's mortgages. See the whole Flagstar Bank record.

Flagstar Bank against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Flagstar Bank0new--3,757

Every mortgage company ranked

Latest Flagstar Bank mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Dec 15, 2022MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Dec 11, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 8, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 8, 2022MortgagesTrouble during payment processTXExplainedYes
Dec 7, 2022MortgagesTrouble during payment processNCExplainedYes
Dec 7, 2022MortgagesClosing on a mortgageGAExplainedYes
Dec 6, 2022MortgagesTrouble during payment processILExplainedYes
Dec 6, 2022MortgagesTrouble during payment processMOExplainedYes
Dec 4, 2022MortgagesTrouble during payment processFLExplainedYes
Nov 30, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Nov 29, 2022MortgagesStruggling to pay mortgageMDExplainedYes
Nov 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Nov 26, 2022MortgagesTrouble during payment processCOExplainedYes
Nov 26, 2022MortgagesTrouble during payment processTXExplainedYes
Nov 25, 2022MortgagesTrouble during payment processILExplainedYes
Nov 23, 2022MortgagesTrouble during payment processCAExplainedYes
Nov 21, 2022MortgagesTrouble during payment processFLExplainedYes
Nov 21, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Nov 19, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Nov 18, 2022MortgagesTrouble during payment processGAExplainedYes
Nov 18, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Nov 18, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 18, 2022MortgagesTrouble during payment processPAExplainedYes
Nov 17, 2022MortgagesTrouble during payment processFLExplainedYes
Nov 17, 2022MortgagesStruggling to pay mortgageSDExplainedYes
Nov 17, 2022MortgagesTrouble during payment processMIExplainedYes
Nov 17, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Nov 16, 2022MortgagesTrouble during payment processMDExplainedYes
Nov 15, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Nov 15, 2022MortgagesTrouble during payment processWAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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