Auto lender · complaint record
Fusion Auto Finance complaints
Consumers have filed 25 complaints about Fusion Auto Finance since 2016, 7 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problems at the end of the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #57 of 193
Since June 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 4, 2026
Most complained-about auto lenders
Fusion Auto Finance complaints by month
The busiest month was September 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fusion Auto Finance answered all time
- Closed with explanation25100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Fusion Auto Finance complaints are about
Top Fusion Auto Finance problems
Inside "Problems at the end of the loan or lease"
- Excess mileage, damage, or wear fees, or other problem after the lease is finished 9
- Unable to receive car title or other problem after the loan is paid off 2
- Problem with paying off the loan 1
- Problem when attempting to purchase vehicle at the end of the lease 1
- Problem extending the lease 1
Where Fusion Auto Finance complaints come from
Most complaints: New York (12), New Jersey (7), Florida (2), Michigan (1), Indiana (1).
Fusion Auto Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Fusion Auto FinanceAuto loans & leases | - | 7 | - |
Compare side by side: Fusion Auto Finance vs The Savings Group · Fusion Auto Finance vs AC AutoPay LLC, Denver, CO Branch · Fusion Auto Finance vs CARS Acquisition · Fusion Auto Finance vs EA Holdings
What people say about Fusion Auto Finance
All experiencesNo experiences with Fusion Auto Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fusion Auto Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Jul 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 6, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Apr 1, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | Explained |
| Feb 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 16, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 15, 2025 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Dec 23, 2024 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Aug 29, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 5, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Questions about Fusion Auto Finance
How many complaints does Fusion Auto Finance have?
Fusion Auto Finance has 25 complaints on record since June 2016, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Fusion Auto Finance respond to complaints?
Yes. Fusion Auto Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Fusion Auto Finance?
The most common problems are problems at the end of the loan or lease (14), managing the loan or lease (5), getting a loan or lease (1).
Is Fusion Auto Finance legit?
Fusion Auto Finance is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fusion Auto Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Fusion Auto Finance?
Complain to Fusion Auto Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fusion Auto Finance complaints come from?
Most come from New York (12), New Jersey (7), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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