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Complaint log

Gateway First Bank complaint log

The newest complaints about Gateway First Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 6, 2025Credit reportingImproper use of your reportReporting company used your report improperlyKSExplainedYes
May 31, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
May 28, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
May 16, 2025MortgagesTrouble during payment processFees chargedTXExplainedYes
Apr 26, 2025MortgagesTrouble during payment processLien releaseTXExplainedYes
Apr 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalOKExplainedYes
Mar 18, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Mar 11, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Mar 9, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
Feb 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 22, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 10, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Dec 2, 2024Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeARFixedYes
Nov 6, 2024Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedYes
Oct 31, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Oct 28, 2024Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 11, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Sep 28, 2024MortgagesStruggling to pay mortgageForeclosureSCExplainedYes
Sep 3, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXMoney backYes
Aug 31, 2024Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Aug 30, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuLAExplainedYes
Aug 27, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Aug 9, 2024Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Jul 30, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Jun 13, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Jun 3, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXMoney backYes
May 31, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Apr 29, 2024MortgagesTrouble during payment processPayment processOKExplainedYes
Mar 2, 2024MortgagesTrouble during payment processPayment processTXFixedYes
Feb 23, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXFixedYes
Feb 6, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 20, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAFixedYes
Nov 15, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Oct 29, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedYes
Oct 12, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Sep 28, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Sep 19, 2023MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Sep 6, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Aug 29, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingCOExplainedYes
Aug 20, 2023MortgagesTrouble during payment processTXExplainedYes
Aug 15, 2023MortgagesClosing on a mortgageTXExplainedYes
Aug 13, 2023MortgagesTrouble during payment processOKExplainedYes
Aug 4, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Jul 22, 2023Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jul 21, 2023Bank accountsManaging an accountFee problemVAMoney backYes
Jul 17, 2023Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 14, 2023Bank accountsManaging an accountBanking errorsPAExplainedYes
Jul 13, 2023Credit reportingIncorrect information on your reportAccount status incorrectARExplainedYes
Jun 29, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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