Debt collector · complaint record
Glass Mountain Capital complaints
Filed under Glass Mountain Capital, LLC
Consumers have filed 179 complaints about Glass Mountain Capital since 2013, none in the last 12 months (-100% on the year before). It answered 94.4% on time and closed 1% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 179
- Last 12 months
- 0
- Answered on time
- 94.4%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since July 2013
-100% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Apr 25, 2025
Glass Mountain Capital complaints by month
The busiest month was December 2024 (7 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Glass Mountain Capital answered all time
- Closed with monetary relief10.6%
- Closed with explanation17798.9%
- Closed10.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Glass Mountain Capital complaints are about
Top Glass Mountain Capital problems
Inside "Communication tactics"
- Frequent or repeated calls 31
- You told them to stop contacting you, but they keep trying 12
- Used obscene, profane, or other abusive language 4
- Used obscene/profane/abusive language 4
- Threatened to take legal action 2
- Called after sent written cease of comm 1
Where Glass Mountain Capital complaints come from
Most complaints: Texas (26), California (21), Illinois (15), Florida (13), New York (10).
Glass Mountain Capital compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Glass Mountain CapitalDebt collection | - | 0 | - |
Compare side by side: Glass Mountain Capital vs Green Square · Glass Mountain Capital vs EMoneyUSA · Glass Mountain Capital vs Mullooly Jeffrey Rooney & Flynn · Glass Mountain Capital vs Credit World Services
What people say about Glass Mountain Capital
All experiencesNo experiences with Glass Mountain Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Glass Mountain Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 25, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 12, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Feb 12, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Feb 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 27, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jan 25, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jan 16, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 31, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about Glass Mountain Capital
How many complaints does Glass Mountain Capital have?
Glass Mountain Capital has 179 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Glass Mountain Capital respond to complaints?
Yes. Glass Mountain Capital answered 94.4% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Glass Mountain Capital?
The most common problems are communication tactics (54), attempts to collect debt not owed (36), written notification about debt (19).
Is Glass Mountain Capital legit?
Glass Mountain Capital is a real company with a public complaint record: consumers have complained about it 179 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Glass Mountain Capital legit? for the signals, red flags and how to protect yourself.
Are complaints about Glass Mountain Capital going up or down?
Down. There were 0 complaints in the last 12 months against 18 in the 12 before (-100%). See every month.
How do I file a complaint against Glass Mountain Capital?
Complain to Glass Mountain Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Glass Mountain Capital complaints come from?
Most come from Texas (26), California (21), Illinois (15). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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