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Go Capital complaints

Consumers have filed 248 complaints about Go Capital since 2015, 75 of them in the last 12 months (+70% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is improper use of your report.

Weak response record. How it works

Complaints on record
248

Since February 2015

Last 12 months
75

+70% vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
3

Newest: Oct 21, 2026

Rank
#85 of 566

Most complained-about credit bureaus & report companies

Go Capital complaints by month

The busiest month was February 2026 (13 complaints). Complaints in the last 12 months are up 70% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Go Capital answered last 12 months

  • Closed with explanation7093.3%
  • In progress56.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend3/15+70% vs last year

What Go Capital complaints are about

Top Go Capital problems last 12 months

Inside "Improper use of your report"

  • Reporting company used your report improperly 63
  • Credit inquiries on your report that you don't recognize 35

Where Go Capital complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Georgia (53), Texas (32), Illinois (29), Florida (25), North Carolina (12).

Go Capital compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Happy MoneyCredit reporting5187-3%98.9%0%C
2Madison AutoCredit reporting4586+514%100%0%D
3Arivo AcceptanceCredit reporting2281+4%92.6%0%F
4Porsche Financial ServicesCredit reporting4777+114%100%3%D
5Go CapitalCredit reporting4875+70%100%0%D
6GFS IICredit reporting6074-20%100%0%C
7700 Credit ExpertsCredit reporting073+306%0%62%F
8Greenstate Credit UnionCredit reporting6371+29%98.6%27%C

Compare side by side: Go Capital vs Happy Money · Go Capital vs Madison Auto · Go Capital vs Arivo Acceptance · Go Capital vs Porsche Financial Services

What people say about Go Capital

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Latest Go Capital complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 9, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMIIn progressYes
Oct 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseLAIn progressYes
Oct 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXIn progressYes
Oct 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAIn progressYes
Sep 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Sep 21, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanILExplainedYes
Sep 17, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOKExplainedYes
Sep 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCIn progressYes
Sep 2, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedYes

Questions about Go Capital

How many complaints does Go Capital have?

Go Capital has 248 complaints on record since February 2015, including 75 in the last 12 months and 3 in the last 30 days. That makes it number 555 of every company by complaints this year.

Does Go Capital respond to complaints?

Yes. Go Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 48/100 (grade D).

What do people complain about most with Go Capital?
Is Go Capital legit?

Go Capital is a real company with a public complaint record: consumers have complained about it 248 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Go Capital legit? for the signals, red flags and how to protect yourself.

Are complaints about Go Capital going up or down?

Up. There were 75 complaints in the last 12 months against 44 in the 12 before (+70%). See every month.

How do I file a complaint against Go Capital?

Complain to Go Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Go Capital complaints come from?

Most come from Georgia (53), Texas (32), Illinois (29). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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