Auto loans & leases
Golden 1 Credit Union auto loans & leases complaints
Consumers have filed 82 complaints about Golden 1 Credit Union's auto loans & leases, 18 in the last 12 months. Golden 1 Credit Union answered 100% on time and closed 0% with relief. See the whole Golden 1 Credit Union record.
Golden 1 Credit Union against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Golden 1 Credit Union | 18 | 100% | 0% |
Latest Golden 1 Credit Union auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 27, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 15, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Aug 26, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jul 18, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| May 11, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Apr 3, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Mar 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 14, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 14, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jan 29, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 14, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jan 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 6, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 5, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 23, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 20, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 14, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 2, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 10, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 10, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 7, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 7, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 21, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jun 10, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 30, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jan 2, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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