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Auto loans & leases

Golden 1 Credit Union auto loans & leases complaints

Consumers have filed 82 complaints about Golden 1 Credit Union's auto loans & leases, 18 in the last 12 months. Golden 1 Credit Union answered 100% on time and closed 0% with relief. See the whole Golden 1 Credit Union record.

Golden 1 Credit Union against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Golden 1 Credit Union18new100%0%82

Every auto lender ranked

Latest Golden 1 Credit Union auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCAExplainedYes
Oct 27, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionCAExplainedYes
Oct 2, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Sep 15, 2026Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanCAExplainedYes
Aug 26, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionCAExplainedYes
Jul 18, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectMAExplainedYes
May 11, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLExplainedYes
Apr 3, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleCAExplainedYes
Mar 18, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCAExplainedYes
Mar 16, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Mar 14, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Mar 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Feb 14, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAExplainedYes
Jan 29, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jan 14, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAExplainedYes
Jan 13, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCAExplainedYes
Jan 6, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jan 5, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectCAExplainedYes
Oct 23, 2025Auto loans & leasesRepossessionVoluntary repossessionCAExplainedYes
Oct 20, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Oct 14, 2025Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 2, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Sep 10, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Sep 10, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Aug 7, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateCAExplainedYes
Jul 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jun 21, 2025Auto loans & leasesRepossessionVoluntary repossessionCAExplainedYes
Jun 10, 2025Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossession-ExplainedYes
Apr 30, 2025Auto loans & leasesRepossessionNotice to repossessCAExplainedYes
Jan 2, 2025Auto loans & leasesGetting a loan or leaseCredit denialCAExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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