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Debt collector · complaint record

Great American Finance complaints

Consumers have filed 276 complaints about Great American Finance since 2014, 33 of them in the last 12 months (-18% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.

Average response record. How it works

Complaints on record
276

Since August 2014

Last 12 months
33

-18% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 23, 2026

Rank
#404 of 1,963

Most complained-about debt collectors

Great American Finance complaints by month

The busiest month was January 2026 (9 complaints). Complaints in the last 12 months are down 18% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Great American Finance answered last 12 months

  • Closed with explanation3193.9%
  • In progress26.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend14/15-18% vs last year

What Great American Finance complaints are about

Top Great American Finance problems

Inside "Incorrect information on your report"

  • Information belongs to someone else 31
  • Account information incorrect 21
  • Account status incorrect 15
  • Old information reappears or never goes away 2

Where Great American Finance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Illinois (72), California (36), Texas (25), Florida (21), Michigan (21).

Great American Finance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1International Debt Buying ConsultantsDebt collection1034new0%50%F
2Loan South Finance & Tax Service of TroyDebt collection5134+42%100%0%C
3Collection Service of NevadaDebt collection5034+48%100%0%C
4Out TechDebt collection5033+50%100%0%C
5The Moore Law GroupDebt collection6033-33%100%0%C
6Orions Management GroupDebt collection55330%100%0%C
7National Commercial ServicesDebt collection7533-20%100%18%B
8Great American FinanceDebt collection5933-18%100%0%C

Compare side by side: Great American Finance vs International Debt Buying Consultants · Great American Finance vs Loan South Finance & Tax Service of Troy · Great American Finance vs Collection Service of Nevada · Great American Finance vs Out Tech

What people say about Great American Finance

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Latest Great American Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectILIn progressYes
Oct 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNEIn progressYes
Sep 6, 2026Credit cardsIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Jun 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Jun 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
May 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
May 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
May 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Apr 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Apr 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes

Questions about Great American Finance

How many complaints does Great American Finance have?

Great American Finance has 276 complaints on record since August 2014, including 33 in the last 12 months and 2 in the last 30 days. That makes it number 850 of every company by complaints this year.

Does Great American Finance respond to complaints?

Yes. Great American Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 59/100 (grade C).

What do people complain about most with Great American Finance?
Is Great American Finance legit?

Great American Finance is a real company with a public complaint record: consumers have complained about it 276 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Great American Finance legit? for the signals, red flags and how to protect yourself.

Are complaints about Great American Finance going up or down?

Down. There were 33 complaints in the last 12 months against 40 in the 12 before (-18%). See every month.

How do I file a complaint against Great American Finance?

Complain to Great American Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Great American Finance complaints come from?

Most come from Illinois (72), California (36), Texas (25). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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