Auto loans & leases
Greenstate Credit Union auto loans & leases complaints
Consumers have filed 30 complaints about Greenstate Credit Union's auto loans & leases, 13 in the last 12 months. Greenstate Credit Union answered 100% on time and closed 38% with relief. See the whole Greenstate Credit Union record.
Greenstate Credit Union against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Greenstate Credit Union | 13 | 100% | 38% |
Latest Greenstate Credit Union auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Sep 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Sep 21, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 1, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Apr 10, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Mar 12, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Money back |
| Mar 10, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Fixed |
| Mar 7, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 11, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 14, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Feb 2, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jan 27, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Fixed |
| Jan 20, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 13, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jan 9, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Fixed |
| Dec 29, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 6, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 12, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 23, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 14, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Mar 26, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 28, 2024 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 13, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Money back |
| Oct 15, 2023 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 31, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 25, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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