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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Apr 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denials-ExplainedYes
Apr 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processUTExplainedYes
Apr 12, 2025MortgagesTrouble during payment processPayment processALExplainedYes
Apr 4, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Mar 27, 2025MortgagesTrouble during payment processLien releaseUTExplainedYes
Mar 24, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Mar 18, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Mar 17, 2025Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesWIExplainedYes
Mar 11, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Feb 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Feb 10, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)SCExplainedYes
Feb 7, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Jan 30, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Jan 28, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Jan 27, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Jan 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processALExplainedYes
Jan 14, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Jan 14, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 6, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresSCExplainedYes
Jan 3, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Dec 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Dec 19, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLMoney backYes
Dec 12, 2024MortgagesClosing on a mortgageFees or costs after closingVAExplainedYes
Nov 24, 2024MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeNMExplainedYes
Nov 18, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAExplainedYes
Nov 17, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureIDExplainedYes
Nov 11, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Nov 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 28, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 23, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingIDExplainedYes
Oct 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 14, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceIAExplainedYes
Sep 24, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Sep 4, 2024Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Sep 3, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuORExplainedYes
Aug 29, 2024MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Aug 23, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingMAExplainedYes
Aug 6, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceOKMoney backYes
Aug 5, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jul 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jul 24, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jul 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jul 17, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes
Jul 9, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Jul 5, 2024MortgagesClosing on a mortgageDelays with the closing processNMExplainedYes
Jul 3, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 26, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)ORExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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