Bank accounts

HSBC bank accounts complaints

Consumers have filed 2,874 complaints about HSBC's bank accounts, 126 in the last 12 months (+15%). HSBC answered 100% on time and closed 2% with relief. See the whole HSBC record.

HSBC against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	HSBC	126	+15%	100%	2%	2,874

Every bank ranked

Latest HSBC bank accounts complaints

Received	About	Issue	State	Answer	On time
Apr 30, 2026	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	FL	Explained	Yes
Apr 29, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Apr 28, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Apr 25, 2026	Bank accounts	Closing an accountCompany closed your account	MI	Explained	Yes
Apr 22, 2026	Bank accounts	Managing an accountBanking errors	AR	Explained	Yes
Apr 21, 2026	Bank accounts	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	WA	Explained	Yes
Apr 21, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	DE	Explained	Yes
Apr 20, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Apr 20, 2026	Bank accounts	Managing an accountBanking errors	-	Explained	Yes
Apr 18, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Apr 17, 2026	Bank accounts	Managing an accountDeposits or withdrawals	-	Explained	Yes
Apr 17, 2026	Bank accounts	Managing an accountProblem making or receiving payments	MA	Explained	Yes
Apr 12, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	MN	Explained	Yes
Apr 9, 2026	Bank accounts	Managing an accountDeposits or withdrawals	NY	Explained	Yes
Apr 7, 2026	Bank accounts	Closing an accountCompany closed your account	CA	Explained	Yes
Apr 2, 2026	Bank accounts	Closing an accountFunds not received from closed account	WA	Explained	Yes
Apr 1, 2026	Bank accounts	Managing an accountProblem accessing account	OH	Explained	Yes
Apr 1, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Mar 25, 2026	Bank accounts	Managing an accountBanking errors	-	Explained	Yes
Mar 24, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Mar 22, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NC	Explained	Yes
Mar 19, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Mar 12, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	-	Explained	Yes
Mar 12, 2026	Bank accounts	Closing an accountCompany closed your account	CA	Explained	Yes
Mar 10, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Mar 8, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	-	Explained	Yes
Mar 6, 2026	Bank accounts	Closing an accountFunds not received from closed account	-	Explained	Yes
Mar 1, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Feb 27, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Feb 22, 2026	Bank accounts	Managing an accountBanking errors	NC	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works