Latest HSBC payday & personal loans complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | VA | Explained | Yes |
| Jun 9, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | MI | Explained | Yes |
| Apr 12, 2025 | Payday & personal loans | Can't contact lender or servicer | NY | Explained | Yes |
| Oct 1, 2024 | Payday & personal loans | Getting the loan | - | Explained | Yes |
| Nov 7, 2023 | Payday & personal loans | Problem when making payments | NY | Explained | Yes |
| Sep 29, 2022 | Payday & personal loans | Problem when making payments | WA | Explained | Yes |
| Jul 13, 2022 | Payday & personal loans | Problem when making payments | GA | Explained | Yes |
| Jul 5, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
| Jun 8, 2022 | Payday & personal loans | Can't contact lender or servicer | ME | Explained | Yes |
| May 9, 2022 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | NY | Explained | Yes |
| Mar 3, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | NY | Explained | Yes |
| Feb 2, 2022 | Payday & personal loans | Problem when making payments | CA | Explained | Yes |
| Nov 17, 2021 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| Feb 19, 2021 | Payday & personal loans | Getting the loan | MI | Explained | Yes |
| Jan 17, 2021 | Payday & personal loans | Getting the loan | DC | Explained | Yes |
| Jan 12, 2021 | Payday & personal loans | Problem with the payoff process at the end of the loan | CO | Explained | Yes |
| Dec 12, 2020 | Payday & personal loans | Improper use of your reportCredit inquiries on your report that you don't recognize | IL | Explained | Yes |
| Oct 21, 2020 | Payday & personal loans | Getting a line of credit | GA | Explained | Yes |
| Sep 16, 2020 | Payday & personal loans | Getting the loan | NY | Explained | Yes |
| Jun 16, 2020 | Payday & personal loans | Getting the loan | OR | Explained | Yes |
| May 5, 2020 | Payday & personal loans | Struggling to pay your loan | NY | Explained | Yes |
| Apr 29, 2020 | Payday & personal loans | Problem with additional add-on products or services | CT | Explained | Yes |
| Apr 26, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | NY | Explained | Yes |
| Feb 10, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | NY | Explained | Yes |
| Nov 11, 2019 | Payday & personal loans | Getting the loan | GA | Explained | Yes |
| Oct 30, 2019 | Payday & personal loans | Problem when making payments | - | Explained | Yes |
| Oct 17, 2019 | Payday & personal loans | Getting the loan | TX | Explained | Yes |
| Oct 12, 2019 | Payday & personal loans | Getting a line of credit | CA | Explained | Yes |
| Sep 6, 2019 | Payday & personal loans | Problem when making payments | NY | Explained | Yes |
| Aug 29, 2019 | Payday & personal loans | Getting the loan | NY | Explained | Yes |
Your rights with personal & payday lenders
You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.
Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.
General information, not legal advice; rules vary by state. Plain-English guides
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