Debt collector · complaint record
J J Marshall & Associates complaints
Filed under J J Marshall & Associates, Inc
Consumers have filed 268 complaints about J J Marshall & Associates since 2015, 46 of them in the last 12 months (-2% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.
Average response record. How it works
- Complaints on record
- 268
- Last 12 months
- 46
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #333 of 1,963
Since April 2015
-2% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 28, 2026
Most complained-about debt collectors
J J Marshall & Associates complaints by month
The busiest month was January 2026 (13 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How J J Marshall & Associates answered last 12 months
- Closed with explanation46100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend11/15-2% vs last year
What J J Marshall & Associates complaints are about
Top J J Marshall & Associates problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 46
- Debt was result of identity theft 25
- Debt was paid 10
- Debt was already discharged in bankruptcy and is no longer owed 3
Where J J Marshall & Associates complaints come from
Most complaints: Michigan (156), Georgia (18), South Carolina (13), Illinois (13), Texas (11).
J J Marshall & Associates compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Investment RetrieversDebt collection | 44 | 48 | D |
| 2 | Pinnacle RecoveryDebt collection | 63 | 48 | C |
| 3 | CURO (Speedy Cash)Debt collection | 73 | 47 | B |
| 4 | State Collection ServiceDebt collection | 60 | 46 | C |
| 5 | J J Marshall & AssociatesDebt collection | 56 | 46 | C |
| 6 | Hollis Cobb AssociatesDebt collection | 84 | 45 | A |
| 7 | Eastern RevenueDebt collection | 60 | 45 | C |
| 8 | D&A ServicesDebt collection | 58 | 45 | C |
Compare side by side: J J Marshall & Associates vs Investment Retrievers · J J Marshall & Associates vs Pinnacle Recovery · J J Marshall & Associates vs CURO · J J Marshall & Associates vs State Collection Service
What people say about J J Marshall & Associates
All experiencesNo experiences with J J Marshall & Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest J J Marshall & Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 22, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about J J Marshall & Associates
How many complaints does J J Marshall & Associates have?
J J Marshall & Associates has 268 complaints on record since April 2015, including 46 in the last 12 months and 0 in the last 30 days. That makes it number 700 of every company by complaints this year.
Does J J Marshall & Associates respond to complaints?
Yes. J J Marshall & Associates answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 56/100 (grade C).
What do people complain about most with J J Marshall & Associates?
The most common problems are took or threatened to take negative or legal action (35), attempts to collect debt not owed (84), false statements or representation (32).
Is J J Marshall & Associates legit?
J J Marshall & Associates is a real company with a public complaint record: consumers have complained about it 268 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is J J Marshall & Associates legit? for the signals, red flags and how to protect yourself.
Are complaints about J J Marshall & Associates going up or down?
Roughly level. There were 46 complaints in the last 12 months against 47 in the 12 before (-2%). See every month.
How do I file a complaint against J J Marshall & Associates?
Complain to J J Marshall & Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most J J Marshall & Associates complaints come from?
Most come from Michigan (156), Georgia (18), South Carolina (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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