Debt collector · complaint record
State Collection Service complaints
Filed under State Collection Service, Inc.
Consumers have filed 782 complaints about State Collection Service since 2013, 46 of them in the last 12 months (-22% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 782
- Last 12 months
- 46
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #333 of 1,963
Since September 2013
-22% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 28, 2026
Most complained-about debt collectors
State Collection Service complaints by month
The busiest month was February 2025 (13 complaints). Complaints in the last 12 months are down 22% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How State Collection Service answered last 12 months
- Closed with explanation4597.8%
- In progress12.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-22% vs last year
What State Collection Service complaints are about
Top State Collection Service problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 126
- Debt was paid 76
- Debt was result of identity theft 16
- Debt was already discharged in bankruptcy and is no longer owed 5
Where State Collection Service complaints come from
Most complaints: Wisconsin (166), Illinois (95), Washington (71), Maryland (54), California (42).
State Collection Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Investment RetrieversDebt collection | 44 | 48 | D |
| 2 | Pinnacle RecoveryDebt collection | 63 | 48 | C |
| 3 | CURO (Speedy Cash)Debt collection | 73 | 47 | B |
| 4 | J J Marshall & AssociatesDebt collection | 56 | 46 | C |
| 5 | State Collection ServiceDebt collection | 60 | 46 | C |
| 6 | Hollis Cobb AssociatesDebt collection | 84 | 45 | A |
| 7 | Eastern RevenueDebt collection | 60 | 45 | C |
| 8 | D&A ServicesDebt collection | 58 | 45 | C |
Compare side by side: State Collection Service vs Investment Retrievers · State Collection Service vs Pinnacle Recovery · State Collection Service vs CURO · State Collection Service vs J J Marshall & Associates
What people say about State Collection Service
All experiencesNo experiences with State Collection Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest State Collection Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 16, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Aug 18, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about State Collection Service
How many complaints does State Collection Service have?
State Collection Service has 782 complaints on record since September 2013, including 46 in the last 12 months and 1 in the last 30 days. That makes it number 700 of every company by complaints this year.
Does State Collection Service respond to complaints?
Yes. State Collection Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).
What do people complain about most with State Collection Service?
The most common problems are attempts to collect debt not owed (223), electronic communications (12), communication tactics (85).
Is State Collection Service legit?
State Collection Service is a real company with a public complaint record: consumers have complained about it 782 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is State Collection Service legit? for the signals, red flags and how to protect yourself.
Are complaints about State Collection Service going up or down?
Down. There were 46 complaints in the last 12 months against 59 in the 12 before (-22%). See every month.
How do I file a complaint against State Collection Service?
Complain to State Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most State Collection Service complaints come from?
Most come from Wisconsin (166), Illinois (95), Washington (71). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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