Student loans
Key 2 Recovery student loans complaints
Consumers have filed 11 complaints about Key 2 Recovery's student loans. See the whole Key 2 Recovery record.
Key 2 Recovery against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Key 2 Recovery | 0 | - | - |
Latest Key 2 Recovery student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 17, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 28, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 20, 2021 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 8, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 5, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 8, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Sep 15, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Mar 21, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 5, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Dec 11, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Key 2 Recovery
No comments yet. Start the conversation - questions are welcome too.