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Debt collector · complaint record

Kinum, Inc., Indianapolis, IN Branch complaints

Consumers have filed 621 complaints about Kinum, Inc., Indianapolis, IN Branch since 2014, 211 of them in the last 12 months (+45% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
621

Since February 2014

Last 12 months
211

+45% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
10

Newest: Oct 30, 2026

Rank
#125 of 1,963

Most complained-about debt collectors

Kinum, Inc., Indianapolis, IN Branch complaints by month

The busiest month was November 2025 (27 complaints). Complaints in the last 12 months are up 45% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Kinum, Inc., Indianapolis, IN Branch answered last 12 months

  • Closed with explanation211100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend6/15+45% vs last year

What Kinum, Inc., Indianapolis, IN Branch complaints are about

Top Kinum, Inc., Indianapolis, IN Branch problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 148
  • Debt was paid 31
  • Debt was result of identity theft 27
  • Debt was already discharged in bankruptcy and is no longer owed 4

Where Kinum, Inc., Indianapolis, IN Branch complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (93), Michigan (71), Georgia (51), North Carolina (36), Indiana (36).

Kinum, Inc., Indianapolis, IN Branch compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Starmark FinancialDebt collection45222+116%100%0%D
2Meridian Financial ServicesDebt collection38217+92%98.2%1%D
3Harley Davidson Financial ServicesDebt collection54217+45%100%4%C
4Credit Collections U.S.ADebt collection10211new0%0%F
5Kinum, Inc., Indianapolis, IN BranchDebt collection51211+45%100%0%C
6Carter-YoungDebt collection49205+21%99%0%D
7Zwicker & AssociatesDebt collection57205-8%100%0%C
8American First FinanceDebt collection83204-6%100%32%A

Compare side by side: Kinum, Inc., Indianapolis, IN Branch vs Starmark Financial · Kinum, Inc., Indianapolis, IN Branch vs Meridian Financial Services · Kinum, Inc., Indianapolis, IN Branch vs Harley Davidson Financial Services · Kinum, Inc., Indianapolis, IN Branch vs Credit Collections U.S.A

What people say about Kinum, Inc., Indianapolis, IN Branch

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Latest Kinum, Inc., Indianapolis, IN Branch complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Nov 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Nov 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedDEExplainedYes
Oct 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes

Questions about Kinum, Inc., Indianapolis, IN Branch

How many complaints does Kinum, Inc., Indianapolis, IN Branch have?

Kinum, Inc., Indianapolis, IN Branch has 621 complaints on record since February 2014, including 211 in the last 12 months and 10 in the last 30 days. That makes it number 321 of every company by complaints this year.

Does Kinum, Inc., Indianapolis, IN Branch respond to complaints?

Yes. Kinum, Inc., Indianapolis, IN Branch answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 51/100 (grade C).

What do people complain about most with Kinum, Inc., Indianapolis, IN Branch?
Is Kinum, Inc., Indianapolis, IN Branch legit?

Kinum, Inc., Indianapolis, IN Branch is a real company with a public complaint record: consumers have complained about it 621 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Kinum, Inc., Indianapolis, IN Branch legit? for the signals, red flags and how to protect yourself.

Are complaints about Kinum, Inc., Indianapolis, IN Branch going up or down?

Up. There were 211 complaints in the last 12 months against 146 in the 12 before (+45%). See every month.

How do I file a complaint against Kinum, Inc., Indianapolis, IN Branch?

Complain to Kinum, Inc., Indianapolis, IN Branch in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Kinum, Inc., Indianapolis, IN Branch complaints come from?

Most come from Texas (93), Michigan (71), Georgia (51). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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