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Complaint log

Kraken complaint log

The newest complaints about Kraken, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCNo timely replyNo
May 18, 2026CryptoFraud or scamHIExplainedYes
May 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLNo timely replyNo
May 13, 2026CryptoMoney was not available when promisedMAExplainedYes
May 11, 2026CryptoFraud or scam-ExplainedYes
May 10, 2026CryptoOther transaction problemGAExplainedYes
May 8, 2026CryptoOther service problemWVExplainedYes
May 6, 2026CryptoMoney was not available when promisedTXExplainedYes
May 6, 2026CryptoMoney was not available when promisedLAExplainedYes
May 5, 2026CryptoMoney was not available when promisedCAExplainedYes
May 5, 2026CryptoFraud or scamNCExplainedYes
May 5, 2026CryptoFraud or scamCAExplainedYes
May 5, 2026CryptoOther transaction problemCAExplainedYes
May 5, 2026CryptoFraud or scamOKExplainedYes
May 3, 2026CryptoFraud or scamSCExplainedYes
Apr 30, 2026CryptoOther service problemWAExplainedYes
Apr 30, 2026CryptoFraud or scamTNExplainedYes
Apr 29, 2026CryptoOther transaction problemFLExplainedYes
Apr 28, 2026CryptoConfusing or missing disclosuresVAExplainedYes
Apr 24, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Apr 22, 2026CryptoWrong amount charged or receivedWIExplainedYes
Apr 22, 2026CryptoConfusing or missing disclosuresCOExplainedYes
Apr 20, 2026CryptoOther transaction problemFLExplainedYes
Apr 20, 2026CryptoFraud or scamCAExplainedYes
Apr 18, 2026CryptoMoney was not available when promisedCAExplainedYes
Apr 17, 2026CryptoWrong amount charged or receivedOHExplainedYes
Apr 15, 2026Bank accountsManaging an accountDeposits and withdrawals-No timely replyNo
Apr 14, 2026CryptoFraud or scamILExplainedYes
Apr 12, 2026CryptoFraud or scamPAExplainedYes
Apr 10, 2026CryptoFraud or scamCAExplainedYes
Apr 10, 2026CryptoOther transaction problemFLExplainedYes
Apr 6, 2026CryptoFraud or scamNJExplainedYes
Apr 2, 2026CryptoMoney was not available when promisedMAExplainedYes
Apr 1, 2026CryptoOther service problemARExplainedYes
Apr 1, 2026CryptoOther transaction problemTXExplainedYes
Mar 27, 2026CryptoFraud or scam-ExplainedYes
Mar 26, 2026CryptoOther transaction problemCAExplainedYes
Mar 26, 2026Money transfers & appsUnauthorized transactions or other transaction problemALExplainedYes
Mar 25, 2026CryptoOther transaction problemTXExplainedYes
Mar 25, 2026CryptoOther service problemTXExplainedYes
Mar 24, 2026CryptoOther service problemCOExplainedYes
Mar 23, 2026CryptoOther transaction problemARExplainedYes
Mar 20, 2026CryptoOther transaction problemMNExplainedYes
Mar 16, 2026CryptoConfusing or missing disclosuresINExplainedYes
Mar 16, 2026CryptoOther service problemPAExplainedYes
Mar 15, 2026CryptoFraud or scamKYExplainedYes
Mar 10, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountMNExplainedYes
Mar 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLNo timely replyNo
Mar 3, 2026CryptoMoney was not available when promisedTNExplainedYes
Mar 3, 2026CryptoOther service problemTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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