Leader One Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Leader One Financial | 2 | new | 100% | 0% | 34 |
Every mortgage company ranked
Latest Leader One Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NC | Explained | Yes |
| Jun 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | TX | Explained | Yes |
| Jun 22, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | AZ | Explained | Yes |
| Apr 26, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | AZ | Explained | Yes |
| Jan 30, 2025 | Mortgages | Trouble during payment processInterest rate | KS | Explained | Yes |
| Jan 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MS | Explained | Yes |
| May 29, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MO | Explained | Yes |
| Mar 25, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | MO | Explained | Yes |
| Feb 9, 2024 | Mortgages | Incorrect information on your reportInformation belongs to someone else | IL | Explained | Yes |
| Feb 19, 2023 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| May 18, 2022 | Mortgages | Struggling to pay mortgage | MN | Explained | Yes |
| Feb 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Oct 1, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Oct 24, 2020 | Mortgages | Trouble during payment process | MN | Explained | Yes |
| Aug 24, 2020 | Mortgages | Closing on a mortgage | AZ | Explained | Yes |
| Aug 20, 2020 | Mortgages | Struggling to pay mortgage | NV | Explained | Yes |
| Aug 17, 2020 | Mortgages | Trouble during payment process | MN | Explained | Yes |
| Jul 15, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| Apr 15, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WI | Explained | Yes |
| Jan 23, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Aug 7, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 25, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Fixed | Yes |
| Nov 29, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Oct 19, 2017 | Mortgages | Closing on a mortgage | MI | Money back | Yes |
| Dec 21, 2016 | Mortgages | Application, originator, mortgage broker | MO | Money back | Yes |
| Dec 19, 2016 | Mortgages | Loan servicing, payments, escrow account | CO | Money back | Yes |
| Jun 3, 2016 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
| Jan 12, 2016 | Mortgages | Application, originator, mortgage broker | NV | Money back | Yes |
| Jul 29, 2015 | Mortgages | Application, originator, mortgage broker | MO | Explained | Yes |
| Nov 22, 2014 | Mortgages | Loan modification,collection,foreclosure | KS | Fixed | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Leader One Financial
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