Mortgage company · complaint record
Leader One Financial complaints
Filed under LEADER ONE FINANCIAL CORPORATION
Consumers have filed 41 complaints about Leader One Financial since 2013, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 41
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #250 of 595
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 24, 2026
Most complained-about mortgage lenders & servicers
Leader One Financial complaints by month
The busiest month was August 2020 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Leader One Financial answered all time
- Closed with monetary relief512.2%
- Closed with non-monetary relief24.9%
- Closed with explanation3482.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Leader One Financial complaints are about
Top Leader One Financial problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
- Application denials 1
Where Leader One Financial complaints come from
Most complaints: Texas (4), Illinois (4), Kansas (4), Missouri (4), Nevada (3).
Leader One Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Leader One FinancialMortgages | - | 3 | - |
Compare side by side: Leader One Financial vs Midwest Loan Services · Leader One Financial vs Truhome Solutions · Leader One Financial vs NEXA Mortgage · Leader One Financial vs Hilltop
What people say about Leader One Financial
All experiencesNo experiences with Leader One Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Leader One Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jul 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 22, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| May 22, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 26, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jan 30, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
| Jan 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| May 29, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 25, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 9, 2024 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 10, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about Leader One Financial
How many complaints does Leader One Financial have?
Leader One Financial has 41 complaints on record since February 2013, including 3 in the last 12 months and 1 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Leader One Financial respond to complaints?
Yes. Leader One Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Leader One Financial?
The most common problems are struggling to pay mortgage (4), incorrect information on your report (4), applying for a mortgage or refinancing an existing mortgage (10).
Is Leader One Financial legit?
Leader One Financial is a real company with a public complaint record: consumers have complained about it 41 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Leader One Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Leader One Financial?
Complain to Leader One Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Leader One Financial complaints come from?
Most come from Texas (4), Illinois (4), Kansas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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