Mortgage company · complaint record
Lenderfi complaints
Filed under Lenderfi, Inc.
Consumers have filed 18 complaints about Lenderfi since 2013, none in the last 12 months. It answered 72.2% on time and closed 56% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 18
- Last 12 months
- 0
- Answered on time
- 72.2%
- Closed with relief
- 56%
- Last 30 days
- 0
- Rank
- -
Since May 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 24, 2022
Lenderfi complaints by month
The busiest month was December 2020 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Lenderfi answered all time
- Closed with monetary relief422.2%
- Closed with non-monetary relief633.3%
- Closed with explanation844.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Lenderfi problems
Where Lenderfi complaints come from
Most complaints: Texas (4), California (3), Virginia (2), Massachusetts (2), Maryland (1).
Lenderfi compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | LenderfiMortgages | - | 0 | - |
Compare side by side: Lenderfi vs Midwest Loan Services · Lenderfi vs Truhome Solutions · Lenderfi vs NEXA Mortgage · Lenderfi vs Hilltop
What people say about Lenderfi
All experiencesNo experiences with Lenderfi yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Lenderfi complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 24, 2022 | Mortgages | Trouble during payment process | Money back |
| Dec 1, 2021 | Mortgages | Trouble during payment process | Money back |
| Mar 15, 2021 | Mortgages | Trouble during payment process | Fixed |
| Dec 21, 2020 | Mortgages | Trouble during payment process | Fixed |
| Dec 15, 2020 | Mortgages | Trouble during payment process | Fixed |
| Dec 12, 2020 | Mortgages | Trouble during payment process | Explained |
| Dec 3, 2020 | Mortgages | Trouble during payment process | Fixed |
| Nov 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 16, 2020 | Mortgages | Closing on a mortgage | Explained |
| Sep 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 29, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Lenderfi
How many complaints does Lenderfi have?
Lenderfi has 18 complaints on record since May 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Lenderfi respond to complaints?
Yes. Lenderfi answered 72.2% of its complaints on time (within 15 days) and closed 56% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Lenderfi?
The most common problems are trouble during payment process (7), applying for a mortgage or refinancing an existing mortgage (6), settlement process and costs (2).
Is Lenderfi legit?
Lenderfi is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Lenderfi legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Lenderfi?
Complain to Lenderfi in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Lenderfi complaints come from?
Most come from Texas (4), California (3), Virginia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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