Liberty Home Equity Solutions against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Liberty Home Equity Solutions | 0 | new | - | - | 36 |
Every mortgage company ranked
Latest Liberty Home Equity Solutions mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 19, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Sep 4, 2018 | Mortgages | Closing on a mortgage | - | No timely reply | No |
| Feb 22, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | No timely reply | No |
| Jun 28, 2017 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| May 31, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 25, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 16, 2017 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
| Mar 16, 2017 | Mortgages | Loan modification,collection,foreclosure | MD | Closed | Yes |
| Jan 30, 2017 | Mortgages | Loan servicing, payments, escrow account | MD | Explained | Yes |
| Nov 30, 2016 | Mortgages | Application, originator, mortgage broker | NV | Explained | Yes |
| Oct 27, 2016 | Mortgages | Application, originator, mortgage broker | TX | Explained | Yes |
| Oct 17, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jul 19, 2016 | Mortgages | Loan modification,collection,foreclosure | MO | Explained | Yes |
| Jan 5, 2016 | Mortgages | Loan servicing, payments, escrow account | IN | Explained | Yes |
| Dec 3, 2015 | Mortgages | Loan modification,collection,foreclosure | MA | Explained | Yes |
| Nov 12, 2015 | Mortgages | Loan servicing, payments, escrow account | CT | Explained | Yes |
| Oct 20, 2015 | Mortgages | Loan servicing, payments, escrow account | GA | Explained | Yes |
| Aug 15, 2015 | Mortgages | Settlement process and costs | FL | Explained | Yes |
| Jul 28, 2015 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Jul 13, 2015 | Mortgages | Settlement process and costs | AZ | Explained | Yes |
| May 15, 2015 | Mortgages | Settlement process and costs | CA | Explained | Yes |
| Nov 4, 2014 | Mortgages | Application, originator, mortgage broker | FL | Explained | Yes |
| Oct 29, 2014 | Mortgages | Application, originator, mortgage broker | KY | Explained | Yes |
| Sep 29, 2014 | Mortgages | Loan modification,collection,foreclosure | IL | Explained | Yes |
| Aug 10, 2014 | Mortgages | Loan modification,collection,foreclosure | FL | Explained | Yes |
| Apr 5, 2014 | Mortgages | Loan servicing, payments, escrow account | IL | Explained | Yes |
| Nov 22, 2013 | Mortgages | Application, originator, mortgage broker | NY | Explained | Yes |
| Nov 21, 2013 | Mortgages | Loan modification,collection,foreclosure | CT | Explained | Yes |
| Oct 23, 2013 | Mortgages | Application, originator, mortgage broker | NJ | Explained | Yes |
| Aug 22, 2013 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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