Mortgage company · complaint record
Liberty Home Equity Solutions complaints
Filed under Liberty Home Equity Solutions, Inc.
Consumers have filed 36 complaints about Liberty Home Equity Solutions since 2012, none in the last 12 months. It answered 94.4% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 36
- Last 12 months
- 0
- Answered on time
- 94.4%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 19, 2018
Liberty Home Equity Solutions complaints by month
The busiest month was May 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Liberty Home Equity Solutions answered all time
- Closed with explanation3391.7%
- Closed12.8%
- Untimely response25.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Liberty Home Equity Solutions problems
Where Liberty Home Equity Solutions complaints come from
Most complaints: Florida (9), California (3), Connecticut (3), Arizona (2), Illinois (2).
Liberty Home Equity Solutions compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Liberty Home Equity SolutionsMortgages | - | 0 | - |
Compare side by side: Liberty Home Equity Solutions vs Midwest Loan Services · Liberty Home Equity Solutions vs Truhome Solutions · Liberty Home Equity Solutions vs NEXA Mortgage · Liberty Home Equity Solutions vs Hilltop
What people say about Liberty Home Equity Solutions
All experiencesNo experiences with Liberty Home Equity Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Liberty Home Equity Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 19, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 4, 2018 | Mortgages | Closing on a mortgage | No timely reply |
| Feb 22, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Jun 28, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| May 31, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 25, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 16, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 16, 2017 | Mortgages | Loan modification,collection,foreclosure | Closed |
| Jan 30, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 30, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Oct 27, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Oct 17, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Liberty Home Equity Solutions
How many complaints does Liberty Home Equity Solutions have?
Liberty Home Equity Solutions has 36 complaints on record since August 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Liberty Home Equity Solutions respond to complaints?
Yes. Liberty Home Equity Solutions answered 94.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Liberty Home Equity Solutions?
The most common problems are application, originator, mortgage broker (10), loan modification,collection,foreclosure (8), loan servicing, payments, escrow account (7).
Is Liberty Home Equity Solutions legit?
Liberty Home Equity Solutions is a real company with a public complaint record: consumers have complained about it 36 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Liberty Home Equity Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Liberty Home Equity Solutions?
Complain to Liberty Home Equity Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Liberty Home Equity Solutions complaints come from?
Most come from Florida (9), California (3), Connecticut (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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