Loan servicer · complaint record
Licty complaints
Filed under LICTY, INC.
Consumers have filed 7 complaints about Licty since 2017, none in the last 12 months. It answered 57.1% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 57.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2017
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Aug 2, 2018
Licty complaints by month
The busiest month was February 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Licty answered all time
- Closed with explanation457.1%
- Untimely response342.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Licty complaints are about
Top Licty problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 2
Where Licty complaints come from
Most complaints: Alabama (1), California (1), North Carolina (1), New Jersey (1), Virginia (1).
Licty compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | LictyStudent loans | - | 0 | - |
Compare side by side: Licty vs Earnest · Licty vs College Ave Student Loan Servicing · Licty vs Meritize Financial · Licty vs LendKey Technologies
What people say about Licty
All experiencesNo experiences with Licty yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Licty complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 2, 2018 | Debt relief & credit repair | Fraud or scam | No timely reply |
| Jun 22, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jan 1, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | No timely reply |
| Nov 16, 2017 | Debt relief & credit repair | Unexpected or other fees | Explained |
| Oct 22, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 20, 2017 | Debt relief & credit repair | Customer service/Customer relations | Explained |
| Feb 2, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Questions about Licty
How many complaints does Licty have?
Licty has 7 complaints on record since February 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Licty respond to complaints?
Yes. Licty answered 57.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Licty?
The most common problems are dealing with your lender or servicer (2), fraud or scam (1), struggling to repay your loan (1).
Is Licty legit?
Licty is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Licty legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Licty?
Complain to Licty in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Licty complaints come from?
Most come from Alabama (1), California (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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