Mortgage company · complaint record
Loan Simple complaints
Filed under LOAN SIMPLE INC.
Consumers have filed 22 complaints about Loan Simple since 2017, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 595
Since June 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 24, 2026
Most complained-about mortgage lenders & servicers
Loan Simple complaints by month
The busiest month was October 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loan Simple answered all time
- Closed with monetary relief313.6%
- Closed with explanation1986.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Loan Simple complaints are about
Top Loan Simple problems
Inside "Closing on a mortgage"
- Changes in loan terms during or after closing 2
- Trying to communicate with the company to fix an issue with the loan closing 1
- Fees or costs after closing 1
- Closing disclosure or other related disclosures 1
Where Loan Simple complaints come from
Most complaints: Georgia (7), Colorado (5), Texas (4), North Carolina (1), Florida (1).
Loan Simple compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Loan SimpleMortgages | - | 3 | - |
Compare side by side: Loan Simple vs Midwest Loan Services · Loan Simple vs Truhome Solutions · Loan Simple vs NEXA Mortgage · Loan Simple vs Hilltop
What people say about Loan Simple
All experiencesNo experiences with Loan Simple yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loan Simple complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 24, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Apr 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Oct 22, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| May 1, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Mar 30, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Money back |
| Jan 4, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Oct 4, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Oct 2, 2024 | Payday & personal loans | Getting a line of credit | Explained |
| Mar 19, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 13, 2023 | Mortgages | Closing on a mortgageFees or costs after closing | Money back |
| Jan 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Loan Simple
How many complaints does Loan Simple have?
Loan Simple has 22 complaints on record since June 2017, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Loan Simple respond to complaints?
Yes. Loan Simple answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Loan Simple?
The most common problems are applying for a mortgage or refinancing an existing mortgage (6), closing on a mortgage (10), trouble during payment process (4).
Is Loan Simple legit?
Loan Simple is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loan Simple legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loan Simple?
Complain to Loan Simple in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loan Simple complaints come from?
Most come from Georgia (7), Colorado (5), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Loan Simple
No comments yet. Start the conversation - questions are welcome too.