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Mortgages

M&T Bank mortgages complaints

Consumers have filed 4,402 complaints about M&T Bank's mortgages, 575 in the last 12 months (+74%). M&T Bank answered 100% on time and closed 12% with relief. See the whole M&T Bank record.

M&T Bank against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13M&T Bank575+74%100%12%4,402

Every mortgage company ranked

Latest M&T Bank mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processVAExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 30, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 28, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefRIExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPayment processINExplainedYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 27, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMNExplainedYes
Oct 27, 2026MortgagesTrouble during payment processLien releaseNCExplainedYes
Oct 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Oct 27, 2026MortgagesIncorrect information on your reportAccount status incorrectVAExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Oct 25, 2026MortgagesStruggling to pay mortgageForeclosureALExplainedYes
Oct 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Oct 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Oct 24, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Oct 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCTFixedYes
Oct 22, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefWAExplainedYes
Oct 22, 2026MortgagesTrouble during payment processPayment processVAExplainedYes
Oct 22, 2026MortgagesProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsAZExplainedYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 21, 2026MortgagesTrouble during payment processPayment processRIExplainedYes
Oct 20, 2026MortgagesImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCTExplainedYes
Oct 19, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLIn progressYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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