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Complaint log

M&T Bank complaint log

The newest complaints about M&T Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2026Auto loans & leasesManaging the loan or leaseBilling problemMDExplainedYes
Nov 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processVAExplainedYes
Nov 3, 2026Money transfers & appsOther transaction problemCTExplainedYes
Nov 2, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 1, 2026Bank accountsManaging an accountProblem using a debit or ATM cardILExplainedYes
Nov 1, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMDExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Oct 31, 2026Bank accountsManaging an accountProblem accessing accountCAFixedYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 31, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYMoney backYes
Oct 31, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNYExplainedYes
Oct 30, 2026Bank accountsManaging an accountDeposits and withdrawalsFLFixedYes
Oct 30, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 28, 2026Bank accountsManaging an accountProblem making or receiving paymentsCTExplainedYes
Oct 28, 2026Bank accountsClosing an accountCan't close your accountMDMoney backYes
Oct 28, 2026Auto loans & leasesRepossessionNotice to repossess-ExplainedYes
Oct 28, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefRIExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALMoney backYes
Oct 28, 2026MortgagesTrouble during payment processPayment processINExplainedYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Oct 27, 2026Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 27, 2026Auto loans & leasesManaging the loan or leaseBilling problemNEExplainedYes
Oct 27, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMNExplainedYes
Oct 27, 2026Bank accountsManaging an accountCashing a checkNJExplainedYes
Oct 27, 2026MortgagesTrouble during payment processLien releaseNCExplainedYes
Oct 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Oct 27, 2026MortgagesIncorrect information on your reportAccount status incorrectVAExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Oct 26, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTMoney backYes
Oct 26, 2026Bank accountsManaging an accountProblem accessing accountNJFixedYes
Oct 26, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCTExplainedYes
Oct 25, 2026MortgagesStruggling to pay mortgageForeclosureALExplainedYes
Oct 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Oct 24, 2026Bank accountsManaging an accountDeposits and withdrawalsMDMoney backYes
Oct 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Oct 24, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Oct 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 23, 2026Bank accountsManaging an accountDeposits and withdrawalsMDExplainedYes
Oct 23, 2026Auto loans & leasesManaging the loan or leaseBilling problemVAExplainedYes
Oct 23, 2026Bank accountsManaging an accountBanking errorsMAMoney backYes
Oct 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCTFixedYes
Oct 22, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-FixedYes
Oct 22, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefWAExplainedYes
Oct 22, 2026MortgagesTrouble during payment processPayment processVAExplainedYes
Oct 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 22, 2026MortgagesProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsAZExplainedYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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