Mortgage company · complaint record
McCue Mortgage complaints
Filed under MCCUE MORTGAGE COMPANY, THE
Consumers have filed 25 complaints about McCue Mortgage since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since December 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 21, 2025
Most complained-about mortgage lenders & servicers
McCue Mortgage complaints by month
The busiest month was October 2014 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How McCue Mortgage answered all time
- Closed with non-monetary relief416%
- Closed with explanation2080%
- Closed14%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What McCue Mortgage complaints are about
Top McCue Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 1
- Fees charged 1
McCue Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | McCue MortgageMortgages | - | 1 | - |
Compare side by side: McCue Mortgage vs Midwest Loan Services · McCue Mortgage vs Truhome Solutions · McCue Mortgage vs NEXA Mortgage · McCue Mortgage vs Hilltop
What people say about McCue Mortgage
All experiencesNo experiences with McCue Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest McCue Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 21, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 10, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| Jun 10, 2024 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 26, 2023 | Mortgages | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 24, 2022 | Mortgages | Trouble during payment process | Fixed |
| May 5, 2021 | Mortgages | Closing on a mortgage | Explained |
| Oct 13, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 25, 2020 | Mortgages | Closing on a mortgage | Explained |
| Sep 25, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jul 1, 2020 | Mortgages | Trouble during payment process | Explained |
| Jun 5, 2020 | Mortgages | Trouble during payment process | Explained |
| Feb 26, 2020 | Mortgages | Trouble during payment process | Explained |
Questions about McCue Mortgage
How many complaints does McCue Mortgage have?
McCue Mortgage has 25 complaints on record since December 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does McCue Mortgage respond to complaints?
Yes. McCue Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with McCue Mortgage?
The most common problems are trouble during payment process (7), loan servicing, payments, escrow account (6), closing on a mortgage (4).
Is McCue Mortgage legit?
McCue Mortgage is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is McCue Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against McCue Mortgage?
Complain to McCue Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most McCue Mortgage complaints come from?
Most come from Connecticut (22), Illinois (1), Rhode Island (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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