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Debt collector · complaint record

Media Collections complaints

Consumers have filed 360 complaints about Media Collections since 2013, 81 of them in the last 12 months (+42% on the year before). It answered 100% on time and closed 100% with relief for the customer - more often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Strong response record. How it works

Complaints on record
360

Since July 2013

Last 12 months
81

+42% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
100%

Typical debt collector: 24%

Last 30 days
3

Newest: Nov 5, 2026

Rank
#236 of 1,963

Most complained-about debt collectors

Media Collections complaints by month

The busiest month was June 2026 (13 complaints). Complaints in the last 12 months are up 42% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Media Collections answered last 12 months

  • Closed with non-monetary relief81100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers40/40100% closed with relief
  • Complaint trend6/15+42% vs last year

What Media Collections complaints are about

Top Media Collections problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 87
  • Debt was paid 43
  • Debt was result of identity theft 15

Where Media Collections complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (51), Pennsylvania (42), California (28), Florida (28), Illinois (21).

Media Collections compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1FEDChex RecoveryDebt collection882+21%64.6%0%F
2Servicing SolutionsDebt collection4482-46%96.3%0%D
3Stenger & Stenger, P.CDebt collection5581+4%100%0%C
4Media CollectionsDebt collection9181+42%100%100%A
5Capstone Credit & CollectionDebt collection5580+18%100%2%C
6The Stark Collection AgencyDebt collection680+38%25%0%F
7Mechanics BankDebt collection6180-33%100%1%C
8Tenaglia & Hunt, PADebt collection5480+5%100%0%C

Compare side by side: Media Collections vs FEDChex Recovery · Media Collections vs Servicing Solutions · Media Collections vs Stenger & Stenger, P.C · Media Collections vs Capstone Credit & Collection

What people say about Media Collections

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Latest Media Collections complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCFixedYes
Oct 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAFixedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLFixedYes
Oct 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXFixedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXFixedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAFixedYes
Oct 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXFixedYes
Oct 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXFixedYes
Sep 29, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAFixedYes
Sep 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtPAFixedYes
Sep 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursINFixedYes
Sep 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes

Questions about Media Collections

How many complaints does Media Collections have?

Media Collections has 360 complaints on record since July 2013, including 81 in the last 12 months and 3 in the last 30 days. That makes it number 530 of every company by complaints this year.

Does Media Collections respond to complaints?

Yes. Media Collections answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 91/100 (grade A).

What do people complain about most with Media Collections?
Is Media Collections legit?

Media Collections is a real company with a public complaint record: consumers have complained about it 360 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Media Collections legit? for the signals, red flags and how to protect yourself.

Are complaints about Media Collections going up or down?

Up. There were 81 complaints in the last 12 months against 57 in the 12 before (+42%). See every month.

How do I file a complaint against Media Collections?

Complain to Media Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Media Collections complaints come from?

Most come from Texas (51), Pennsylvania (42), California (28). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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