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Debt collector · complaint record

Servicing Solutions complaints

Consumers have filed 240 complaints about Servicing Solutions since 2023, 82 of them in the last 12 months (-46% on the year before). It answered 96.3% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.

Weak response record. How it works

Complaints on record
240

Since April 2023

Last 12 months
82

-46% vs the year before

Answered on time
96.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 26, 2026

Rank
#234 of 1,963

Most complained-about debt collectors

Servicing Solutions complaints by month

The busiest month was April 2025 (23 complaints). Complaints in the last 12 months are down 46% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Servicing Solutions answered last 12 months

  • Closed with explanation82100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time29/4596.3% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-46% vs last year

What Servicing Solutions complaints are about

Top Servicing Solutions problems last 12 months

Inside "Incorrect information on your report"

  • Information belongs to someone else 22
  • Account information incorrect 19
  • Account status incorrect 18
  • Information is missing that should be on the report 2
  • Old information reappears or never goes away 2
  • Personal information incorrect 1

Where Servicing Solutions complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (32), California (25), Texas (20), Georgia (19), North Carolina (11).

Servicing Solutions compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Linebarger Goggan Blair & SampsonDebt collection6184-28%100%1%C
2Steel River SystemsDebt collection7083+6%100%19%B
3Forest Recovery ServicesDebt collection4683+108%100%1%D
4Western-ShamrockDebt collection5983+11%100%6%C
5FEDChex RecoveryDebt collection882+21%64.6%0%F
6Servicing SolutionsDebt collection4482-46%96.3%0%D
7Stenger & Stenger, P.CDebt collection5581+4%100%0%C
8Media CollectionsDebt collection9181+42%100%100%A

Compare side by side: Servicing Solutions vs Linebarger Goggan Blair & Sampson · Servicing Solutions vs Steel River Systems · Servicing Solutions vs Forest Recovery Services · Servicing Solutions vs Western-Shamrock

What people say about Servicing Solutions

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Latest Servicing Solutions complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Oct 21, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateNCExplainedYes
Oct 13, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Sep 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Sep 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Sep 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Sep 15, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Aug 28, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNEExplainedYes
Aug 11, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Jul 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectWIExplainedYes
Jul 21, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offARExplainedYes

Questions about Servicing Solutions

How many complaints does Servicing Solutions have?

Servicing Solutions has 240 complaints on record since April 2023, including 82 in the last 12 months and 2 in the last 30 days. That makes it number 528 of every company by complaints this year.

Does Servicing Solutions respond to complaints?

Yes. Servicing Solutions answered 96.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 44/100 (grade D).

What do people complain about most with Servicing Solutions?
Is Servicing Solutions legit?

Servicing Solutions is a real company with a public complaint record: consumers have complained about it 240 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Servicing Solutions legit? for the signals, red flags and how to protect yourself.

Are complaints about Servicing Solutions going up or down?

Down. There were 82 complaints in the last 12 months against 151 in the 12 before (-46%). See every month.

How do I file a complaint against Servicing Solutions?

Complain to Servicing Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Servicing Solutions complaints come from?

Most come from Florida (32), California (25), Texas (20). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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