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Debt collector · complaint record

Mechanics Bank complaints

Consumers have filed 608 complaints about Mechanics Bank since 2019, 80 of them in the last 12 months (-33% on the year before). It answered 100% on time and closed 1% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.

Average response record. How it works

Complaints on record
608

Since October 2019

Last 12 months
80

-33% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
1%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 19, 2026

Rank
#238 of 1,963

Most complained-about debt collectors

Mechanics Bank complaints by month

The busiest month was June 2025 (16 complaints). Complaints in the last 12 months are down 33% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Mechanics Bank answered last 12 months

  • Closed with monetary relief11.2%
  • Closed with explanation7998.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers1/401.2% closed with relief
  • Complaint trend15/15-33% vs last year

What Mechanics Bank complaints are about

Top Mechanics Bank problems last 12 months

Inside "Incorrect information on your report"

  • Account status incorrect 48
  • Information belongs to someone else 46
  • Account information incorrect 30
  • Old information reappears or never goes away 4
  • Personal information incorrect 4
  • Information is missing that should be on the report 2

Where Mechanics Bank complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (295), Texas (83), Illinois (36), Arizona (30), Nevada (19).

Mechanics Bank compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Stenger & Stenger, P.CDebt collection5581+4%100%0%C
2Media CollectionsDebt collection9181+42%100%100%A
3Capstone Credit & CollectionDebt collection5580+18%100%2%C
4The Stark Collection AgencyDebt collection680+38%25%0%F
5Tenaglia & Hunt, PADebt collection5480+5%100%0%C
6TelerecoveryDebt collection980+14%45%0%F
7Mechanics BankDebt collection6180-33%100%1%C
8KLS Financial ServicesDebt collection879+23%2.5%0%F

Compare side by side: Mechanics Bank vs Stenger & Stenger, P.C · Mechanics Bank vs Media Collections · Mechanics Bank vs Capstone Credit & Collection · Mechanics Bank vs The Stark Collection Agency

What people say about Mechanics Bank

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Latest Mechanics Bank complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Sep 24, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesWAExplainedYes
Sep 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Sep 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Sep 8, 2026MortgagesTrouble during payment processPaying off the loanORExplainedYes
Sep 3, 2026Bank accountsManaging an accountBanking errorsCAExplainedYes
Aug 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectNVExplainedYes
Aug 26, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNVExplainedYes
Aug 25, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Aug 18, 2026Auto loans & leasesRepossessionNotice to repossessILExplainedYes
Aug 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes

Questions about Mechanics Bank

How many complaints does Mechanics Bank have?

Mechanics Bank has 608 complaints on record since October 2019, including 80 in the last 12 months and 1 in the last 30 days. That makes it number 535 of every company by complaints this year.

Does Mechanics Bank respond to complaints?

Yes. Mechanics Bank answered 100% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix; 1.2% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 61/100 (grade C).

What do people complain about most with Mechanics Bank?
Is Mechanics Bank legit?

Mechanics Bank is a real company with a public complaint record: consumers have complained about it 608 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mechanics Bank legit? for the signals, red flags and how to protect yourself.

Are complaints about Mechanics Bank going up or down?

Down. There were 80 complaints in the last 12 months against 119 in the 12 before (-33%). See every month.

How do I file a complaint against Mechanics Bank?

Complain to Mechanics Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Mechanics Bank complaints come from?

Most come from California (295), Texas (83), Illinois (36). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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