Mortgage company · complaint record
Modern Mortgage Financial complaints
Filed under Modern Mortgage Financial, LLC
Consumers have filed 10 complaints about Modern Mortgage Financial since 2023, 6 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 6
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #175 of 595
Since December 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 28, 2026
Most complained-about mortgage lenders & servicers
Modern Mortgage Financial complaints by month
The busiest month was August 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Modern Mortgage Financial answered all time
- Closed with explanation10100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Modern Mortgage Financial complaints are about
Top Modern Mortgage Financial problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 2
- Loan estimate or other related disclosures 2
- Changes in loan terms during the application process 1
- Trying to communicate with the company to fix an issue with the application process 1
Where Modern Mortgage Financial complaints come from
Most complaints: Florida (3), Virginia (2), Illinois (1), Ohio (1), Pennsylvania (1).
Modern Mortgage Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Modern Mortgage FinancialMortgages | - | 6 | - |
Compare side by side: Modern Mortgage Financial vs Midwest Loan Services · Modern Mortgage Financial vs Truhome Solutions · Modern Mortgage Financial vs NEXA Mortgage · Modern Mortgage Financial vs Hilltop
What people say about Modern Mortgage Financial
All experiencesNo experiences with Modern Mortgage Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Modern Mortgage Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 18, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 29, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jan 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Sep 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Mar 27, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Sep 24, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Dec 4, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
Questions about Modern Mortgage Financial
How many complaints does Modern Mortgage Financial have?
Modern Mortgage Financial has 10 complaints on record since December 2023, including 6 in the last 12 months and 1 in the last 30 days. That makes it number 1,757 of every company by complaints this year.
Does Modern Mortgage Financial respond to complaints?
Yes. Modern Mortgage Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Modern Mortgage Financial?
The most common problems are applying for a mortgage or refinancing an existing mortgage (6), closing on a mortgage (2), improper use of your report (1).
Is Modern Mortgage Financial legit?
Modern Mortgage Financial is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Modern Mortgage Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Modern Mortgage Financial?
Complain to Modern Mortgage Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Modern Mortgage Financial complaints come from?
Most come from Florida (3), Virginia (2), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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