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Mortgages

Money Source mortgages complaints

Consumers have filed 799 complaints about Money Source's mortgages, 7 in the last 12 months. Money Source answered 100% on time and closed 0% with relief. See the whole Money Source record.

Money Source against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Money Source7new100%0%799

Every mortgage company ranked

Latest Money Source mortgages complaints

ReceivedAboutIssueStateAnswerOn time
May 19, 2022MortgagesIncorrect information on your reportAccount status incorrectUTExplainedYes
May 18, 2022MortgagesTrouble during payment processNYExplainedYes
May 16, 2022MortgagesIncorrect information on your reportAccount information incorrectKSExplainedYes
May 16, 2022MortgagesStruggling to pay mortgageILExplainedYes
May 13, 2022MortgagesTrouble during payment processCOExplainedNo
May 13, 2022MortgagesTrouble during payment processTXExplainedYes
May 11, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 5, 2022MortgagesClosing on a mortgageTXExplainedYes
Apr 30, 2022MortgagesTrouble during payment processCOExplainedYes
Apr 30, 2022MortgagesTrouble during payment processORExplainedYes
Apr 28, 2022MortgagesTrouble during payment processLAExplainedYes
Apr 21, 2022MortgagesTrouble during payment processGAExplainedYes
Apr 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Apr 18, 2022MortgagesTrouble during payment processALExplainedYes
Apr 16, 2022MortgagesStruggling to pay mortgageTNExplainedYes
Apr 14, 2022MortgagesTrouble during payment processMIExplainedYes
Apr 6, 2022MortgagesTrouble during payment processLAExplainedYes
Apr 5, 2022MortgagesStruggling to pay mortgageVAExplainedYes
Apr 5, 2022MortgagesTrouble during payment processCAExplainedYes
Mar 30, 2022MortgagesTrouble during payment processINExplainedYes
Mar 30, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Mar 29, 2022MortgagesIncorrect information on your reportAccount status incorrectNYExplainedYes
Mar 29, 2022MortgagesTrouble during payment processGAExplainedYes
Mar 24, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Mar 22, 2022MortgagesTrouble during payment processVAExplainedYes
Mar 19, 2022MortgagesStruggling to pay mortgageVAExplainedYes
Mar 17, 2022MortgagesTrouble during payment processILExplainedYes
Mar 16, 2022MortgagesTrouble during payment processGAExplainedYes
Mar 16, 2022MortgagesTrouble during payment processMNExplainedYes
Mar 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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