Auto lender · complaint record
NAFCO Finance complaints
Consumers have filed 13 complaints about NAFCO Finance since 2017, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 13
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #103 of 193
Since May 2017
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 11, 2026
Most complained-about auto lenders
NAFCO Finance complaints by month
The busiest month was October 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How NAFCO Finance answered all time
- Closed with monetary relief17.7%
- Closed with explanation1292.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What NAFCO Finance complaints are about
Top NAFCO Finance problems
Inside "Repossession"
- Company explaining amount owed 2
- Account reinstatement or redemption after repossession 1
- Deficiency balance after repossession 1
- Voluntary repossession 1
Where NAFCO Finance complaints come from
Most complaints: Idaho (6), Oregon (3), Washington (2), North Carolina (1), Alaska (1).
NAFCO Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | NAFCO FinanceAuto loans & leases | - | 2 | - |
Compare side by side: NAFCO Finance vs The Savings Group · NAFCO Finance vs AC AutoPay LLC, Denver, CO Branch · NAFCO Finance vs CARS Acquisition · NAFCO Finance vs EA Holdings
What people say about NAFCO Finance
All experiencesNo experiences with NAFCO Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest NAFCO Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 11, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| May 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 23, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 24, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 25, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 18, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 10, 2024 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Jul 24, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 17, 2023 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Jun 8, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jun 28, 2017 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
Questions about NAFCO Finance
How many complaints does NAFCO Finance have?
NAFCO Finance has 13 complaints on record since May 2017, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does NAFCO Finance respond to complaints?
Yes. NAFCO Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with NAFCO Finance?
The most common problems are repossession (5), incorrect information on your report (1), managing the loan or lease (4).
Is NAFCO Finance legit?
NAFCO Finance is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NAFCO Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against NAFCO Finance?
Complain to NAFCO Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most NAFCO Finance complaints come from?
Most come from Idaho (6), Oregon (3), Washington (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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