Debt collector · complaint record
Nelson and Kennard complaints
Filed under Nelson and Kennard, LLP
Consumers have filed 236 complaints about Nelson and Kennard since 2013, 44 of them in the last 12 months (+16% on the year before). It answered 95.5% on time and closed 2% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 236
- Last 12 months
- 44
- Answered on time
- 95.5%
- Closed with relief
- 2%
- Last 30 days
- 3
- Rank
- #338 of 1,963
Since October 2013
+16% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 2, 2026
Most complained-about debt collectors
Nelson and Kennard complaints by month
The busiest month was March 2019 (8 complaints). Complaints in the last 12 months are up 16% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Nelson and Kennard answered last 12 months
- Closed with non-monetary relief12.3%
- Closed with explanation4295.5%
- In progress12.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time25/4595.5% on time
- Relief for customers2/402.3% closed with relief
- Complaint trend8/15+16% vs last year
What Nelson and Kennard complaints are about
Top Nelson and Kennard problems
Inside "Attempts to collect debt not owed"
- Debt was result of identity theft 25
- Debt is not yours 21
- Debt was paid 9
- Debt was already discharged in bankruptcy and is no longer owed 5
Where Nelson and Kennard complaints come from
Most complaints: California (140), Colorado (28), Washington (21), Hawaii (11), Nevada (5).
Nelson and Kennard compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Hollis Cobb AssociatesDebt collection | 84 | 45 | A |
| 2 | Eastern RevenueDebt collection | 60 | 45 | C |
| 3 | D&A ServicesDebt collection | 58 | 45 | C |
| 4 | Express CollectionsDebt collection | 59 | 44 | C |
| 5 | Grant Mercantile AgencyDebt collection | 49 | 44 | D |
| 6 | Financial AssistanceDebt collection | 15 | 44 | F |
| 7 | AlchroDebt collection | 11 | 44 | F |
| 8 | Nelson and KennardDebt collection | 35 | 44 | D |
Compare side by side: Nelson and Kennard vs Hollis Cobb Associates · Nelson and Kennard vs Eastern Revenue · Nelson and Kennard vs D&A Services · Nelson and Kennard vs Express Collections
What people say about Nelson and Kennard
All experiencesNo experiences with Nelson and Kennard yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Nelson and Kennard complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 10, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 24, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Sep 4, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Aug 31, 2026 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Aug 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 23, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jun 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Nelson and Kennard
How many complaints does Nelson and Kennard have?
Nelson and Kennard has 236 complaints on record since October 2013, including 44 in the last 12 months and 3 in the last 30 days. That makes it number 713 of every company by complaints this year.
Does Nelson and Kennard respond to complaints?
Yes. Nelson and Kennard answered 95.5% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 35/100 (grade D).
What do people complain about most with Nelson and Kennard?
The most common problems are attempts to collect debt not owed (60), false statements or representation (34), took or threatened to take negative or legal action (49).
Is Nelson and Kennard legit?
Nelson and Kennard is a real company with a public complaint record: consumers have complained about it 236 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nelson and Kennard legit? for the signals, red flags and how to protect yourself.
Are complaints about Nelson and Kennard going up or down?
Up. There were 44 complaints in the last 12 months against 38 in the 12 before (+16%). See every month.
How do I file a complaint against Nelson and Kennard?
Complain to Nelson and Kennard in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Nelson and Kennard complaints come from?
Most come from California (140), Colorado (28), Washington (21). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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