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Debt collector · complaint record

Alchro complaints

Consumers have filed 296 complaints about Alchro since 2014, 44 of them in the last 12 months (-4% on the year before). It answered 0% on time and closed 2% with relief for the customer. The most common problem is attempts to collect debt not owed.

Poor response record. How it works

Complaints on record
296

Since January 2014

Last 12 months
44

-4% vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
2%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 13, 2026

Rank
#338 of 1,963

Most complained-about debt collectors

Alchro complaints by month

The busiest month was August 2025 (8 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Alchro answered last 12 months

  • Untimely response44100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/450% on time
  • Relief for customers0/401.9% closed with relief
  • Complaint trend11/15-4% vs last year

What Alchro complaints are about

Top Alchro problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 55
  • Debt was result of identity theft 26
  • Debt was paid 18
  • Debt was already discharged in bankruptcy and is no longer owed 2

Where Alchro complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (219), Ohio (20), Texas (8), North Carolina (6), Georgia (5).

Alchro compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Hollis Cobb AssociatesDebt collection8445-4%97.8%45%A
2Eastern RevenueDebt collection6045-41%100%0%C
3D&A ServicesDebt collection5845-10%100%0%C
4Express CollectionsDebt collection5944-8%100%2%C
5Grant Mercantile AgencyDebt collection4944+76%100%2%D
6Financial AssistanceDebt collection1544-28%86.4%0%F
7Nelson and KennardDebt collection3544+16%95.5%2%D
8AlchroDebt collection1144-4%0%2%F

Compare side by side: Alchro vs Hollis Cobb Associates · Alchro vs Eastern Revenue · Alchro vs D&A Services · Alchro vs Express Collections

What people say about Alchro

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Latest Alchro complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLNo timely replyNo
Sep 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNHNo timely replyNo
Aug 19, 2026Debt collectionCommunication tacticsFrequent or repeated callsINNo timely replyNo
Aug 18, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLNo timely replyNo
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidOHNo timely replyNo
Aug 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLNo timely replyNo
Aug 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLNo timely replyNo
Jul 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCONo timely replyNo
Jul 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXNo timely replyNo
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLNo timely replyNo
Jun 10, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageFLNo timely replyNo
Jun 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLNo timely replyNo

Questions about Alchro

How many complaints does Alchro have?

Alchro has 296 complaints on record since January 2014, including 44 in the last 12 months and 0 in the last 30 days. That makes it number 713 of every company by complaints this year.

Does Alchro respond to complaints?

Yes. Alchro answered 0% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix. The rest were mostly closed with an explanation only. Its Response Score is 11/100 (grade F).

What do people complain about most with Alchro?
Is Alchro legit?

Alchro is a real company with a public complaint record: consumers have complained about it 296 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Alchro legit? for the signals, red flags and how to protect yourself.

Are complaints about Alchro going up or down?

Roughly level. There were 44 complaints in the last 12 months against 46 in the 12 before (-4%). See every month.

How do I file a complaint against Alchro?

Complain to Alchro in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Alchro complaints come from?

Most come from Florida (219), Ohio (20), Texas (8). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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