Mortgage company · complaint record
Next Door Lending complaints
Filed under Next Door Lending LLC
Consumers have filed 9 complaints about Next Door Lending since 2023, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 595
Since March 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 2, 2026
Most complained-about mortgage lenders & servicers
Next Door Lending complaints by month
The busiest month was March 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Next Door Lending answered all time
- Closed with monetary relief111.1%
- Closed with explanation888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Next Door Lending complaints are about
Top Next Door Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
- Confusing or misleading advertising or marketing 1
- Changes in loan terms during the application process 1
Where Next Door Lending complaints come from
Most complaints: Oregon (2), Georgia (2), Tennessee (2), Pennsylvania (1), Arizona (1).
Next Door Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Next Door LendingMortgages | - | 3 | - |
Compare side by side: Next Door Lending vs Midwest Loan Services · Next Door Lending vs Truhome Solutions · Next Door Lending vs NEXA Mortgage · Next Door Lending vs Hilltop
What people say about Next Door Lending
All experiencesNo experiences with Next Door Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Next Door Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 2, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 12, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Oct 8, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 17, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jun 20, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 28, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Nov 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Money back |
| Mar 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Next Door Lending
How many complaints does Next Door Lending have?
Next Door Lending has 9 complaints on record since March 2023, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Next Door Lending respond to complaints?
Yes. Next Door Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Next Door Lending?
The most common problems are closing on a mortgage (3), trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (4).
Is Next Door Lending legit?
Next Door Lending is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Next Door Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Next Door Lending?
Complain to Next Door Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Next Door Lending complaints come from?
Most come from Oregon (2), Georgia (2), Tennessee (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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