Mortgages
Nexus Nova mortgages complaints
Consumers have filed 69 complaints about Nexus Nova's mortgages, 57 in the last 12 months. Nexus Nova answered 98.2% on time and closed 0% with relief. See the whole Nexus Nova record.
Nexus Nova against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Nexus Nova | 57 | 98.2% | 0% |
Latest Nexus Nova mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 11, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 25, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 25, 2025 | Mortgages | Incorrect information on your reportPublic record information inaccurate | Explained |
| Feb 16, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 15, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 4, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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