Mortgages
Nexus Nova mortgages complaints
Consumers have filed 69 complaints about Nexus Nova's mortgages, 57 in the last 12 months. Nexus Nova answered 98.2% on time and closed 0% with relief. See the whole Nexus Nova record.
Nexus Nova against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Nexus Nova | 57 | 98.2% | 0% |
Latest Nexus Nova mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 14, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | In progress |
| Oct 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 19, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 14, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Aug 12, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 11, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 4, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 2, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 12, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 14, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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